Dunkin' logo

Dunkin'

(3.6)

23659 Broadway Ave, Oakwood, Ohio

Dunkin' storefront

Summary

The reviews highlight a mix of experiences at Dunkin' donuts, with some customers appreciating the friendly and efficient service, while others criticize order inaccuracies and stress. The store offers a variety of services including curbside pickup, delivery, and drive-through options, making it versatile for different customer needs. However, there are concerns about order execution and value for money.

Pros

  • friendly and efficient service
  • offers multiple service options
  • good coffee quality
  • family-friendly atmosphere

Cons

  • occasional order inaccuracies
  • stressful environment
  • perceived high prices

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

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The business receives mixed feedback with customers highlighting issues such as poor customer service and inconsistency in product quality, particularly concerning coffee beverages. While some praised the casual atmosphere and accessibility features, negative experiences often involved long wait times and perceived staff indifference.

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The business offers a wide range of services including dine-in and drive-through options with good coffee consistency praised by customers. However, there are significant issues such as long wait times in the drive-thru and poor cleanliness in restrooms. The new location struggles with maintaining donut quality due to flies around uncovered pastries. Despite these setbacks, some customers appreciate the coffee rolls.

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Stan's Bakery has been praised for its delicious variety of baked goods, including unique offerings like paczki and custom-themed cakes that exceed customer expectations. The staff is noted for being friendly and helpful, contributing to a positive experience. Despite the high-quality products and service, some customers may find parking limited due to the bakery's location.

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3.2

5095 Northfield Rd, Bedford Heights, Ohio

The Dunkin' Donuts location on Northfield Rd has received mixed reviews with a trend towards negative experiences recently. Customers have noted stale donuts and poor quality coffee, including issues with cold brew preparation. While the service was previously satisfactory, recent interactions have been marked by unfriendly staff behavior and errors in orders. Despite these negatives, some customers still appreciate certain offerings like maple donuts.

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4.1

6353 SOM Ctr Rd, Solon, Ohio

The business offers quick and friendly service with a clean environment, praised for its excellent coffee and breakfast options. However, some customers have reported issues with order accuracy during specific times of the day.

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3.6

4959 Richmond Rd, Warrensville Heights, Ohio

The Dunkin' Donuts location receives mixed feedback from customers. Many praise the staff for their friendliness and efficiency, highlighting exceptional customer service even during busy periods. The quality of food is generally appreciated when correctly prepared. However, there are recurring complaints about order mix-ups and hygiene issues, such as insects in drinks. While there are some operational drawbacks, the business offers a range of conveniences like parking, various payment options, and accessibility.

Dunkin' logo

Dunkin'

3.6

2561 E Aurora Rd, Twinsburg, Ohio

The business offers a variety of services including drive-through, dine-in, and takeout with an emphasis on coffee and breakfast items. Customers appreciate the quick service and delicious food, particularly the maple vanilla cream donut and sandwiches with extra toppings. However, issues with mobile ordering, inconsistent quality, and poor customer service have been noted in some reviews.

Dunkin' logo

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4.0

4140 Lee Rd, Cleveland, Ohio

The business is praised for its fast and friendly service, along with fresh food options like donuts and hash browns. The cleanliness of the establishment is also highlighted by multiple reviewers. While breakfast items are popular, some customers have reported issues with customer service. The location offers a variety of services including delivery and drive-through.