Dunkin' logo

Dunkin'

(3.6)

3611 SE 14th St, Des Moines, Iowa

Dunkin' storefront

Summary

The business offers a variety of service options and is known for its breakfast and quick bites. Customers appreciate the clean environment and fast service but criticize poor order accuracy and customer service issues at the drive-through. There are concerns about long wait times and staff shortages.

Pros

  • fast friendly service
  • clean environment
  • breakfast options
  • good for solo dining
  • convenient location

Cons

  • long wait times
  • poor order accuracy
  • staff shortages

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday4:30AM-7PM
tuesday4:30AM-7PM
wednesday4:30AM-7PM
thursday4:30AM-7PM
friday4:30AM-7PM
saturday4:30AM-7PM
sunday4:30AM-7PM

Location

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The Dunkin' location under review has mixed feedback from customers. While some appreciate the convenience and service options like curbside pickup and drive-through, others express dissatisfaction with customer service quality and order accuracy, which can lead to safety concerns for those with allergies. The business provides a range of services including dine-in, takeout, and delivery, alongside popular offerings such as coffee and breakfast items. Despite these features, there are recurring complaints about long wait times and occasional errors in drink preparation.

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