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Summary
The business offers a range of services including dine-in and takeout options, with several positive mentions about the cleanliness and service speed. However, there are notable complaints regarding customer service, particularly from management, and issues with product quality. Some customers have faced difficulties with incorrect products or old merchandise.
Pros
- clean environment
- fast friendly service
- 24/7 customer support
- convenient location
Cons
- poor customer interaction
- incorrect items received
- old product quality
Features
Hours
Location
Other Donut Shops Nearby
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Hy-Vee Fast & Fresh
4910 Maple Dr, Pleasant Hill, Iowa
Fast N Fresh offers a welcoming environment with friendly staff and quick service, making it a great spot for breakfast. The convenience store food quality is commendable, though there are concerns about the authenticity of breakfast items. Accessibility features are in place to accommodate all guests.
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Dunkin'
2610 E University Ave, Des Moines, Iowa
The business offers a mix of positive and negative experiences. Some customers appreciate the friendly service and freshly made coffee, while others have encountered issues with food quality and cleanliness. The establishment provides various dining options like dine-in and takeout, but has faced criticism regarding undercooked items and dirty environments.
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Hy-Vee Bakery
2540 E Euclid Ave, Des Moines, Iowa
The business offers a variety of service options including dine-in and delivery, with accessible features for individuals using wheelchairs. Fresh products like sourdough bread are highlighted positively, yet there are concerns over customer service quality and stock management. Pricing and substitution issues also affect customer satisfaction.
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Dunkin'
3053 8th St SW #100, Altoona, Iowa
The business offers a variety of services including drive-through and dine-in options, with a focus on breakfast items like sandwiches and coffee. While some customers appreciate the fast service and friendly staff, others have experienced rushed interactions and incorrect orders at the drive-through. The establishment is noted for its clean environment but faces issues such as limited parking availability.
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Hy-Vee Bakery
108 8th St SW, Altoona, Iowa
The Altoona HyVee Gas station receives positive feedback for its friendly and helpful staff, quality bakery items, and coffee offerings. Customers appreciate the personalized service and atmosphere created by the employees. However, there are concerns about inconsistent recognition of loyalty cards across different locations and some negative behavior from a particular employee.
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Dunkin'
1220 E 14th St, Des Moines, Iowa
The Dunkin' location under review has mixed feedback from customers. While some appreciate the convenience and service options like curbside pickup and drive-through, others express dissatisfaction with customer service quality and order accuracy, which can lead to safety concerns for those with allergies. The business provides a range of services including dine-in, takeout, and delivery, alongside popular offerings such as coffee and breakfast items. Despite these features, there are recurring complaints about long wait times and occasional errors in drink preparation.
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Hy-Vee Bakery
3221 SE 14th St, Des Moines, Iowa
The service at this establishment is appreciated for its responsiveness and willingness to accommodate last-minute requests, as evidenced by a swift cake replacement service that satisfied a young customer. However, experiences with staff assistance have been mixed, with long wait times at self-checkouts leading some customers to leave without making purchases. Concerns about cleanliness in certain areas were noted, particularly regarding the bottle and can return section, which was described as dirty and poorly maintained. Additionally, stock availability for takeout orders appears inconsistent, causing delays. The business is noted for its accessibility features and a variety of service options, including delivery and curbside pickup.
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Dunkin'
3611 SE 14th St, Des Moines, Iowa
The business offers a variety of service options and is known for its breakfast and quick bites. Customers appreciate the clean environment and fast service but criticize poor order accuracy and customer service issues at the drive-through. There are concerns about long wait times and staff shortages.