Dunkin' logo

Dunkin'

(3.6)

177 Broadway Rd, Dracut, Massachusetts

Dunkin' storefront

Summary

The Dracut Dunkin' location has received several negative reviews concerning service quality and order accuracy. Customers frequently experience long wait times, incorrect orders, and unprofessional staff behavior. The environment is described as dirty with cleanliness issues such as flies present. Despite these challenges, the establishment offers a variety of services including drive-through and dine-in options, though there are no specific flags indicating unique offerings like vegan or gluten-free items.

Pros

  • Drive-thru available
  • Variety of coffee options
  • Onsite dining service
  • Casual atmosphere
  • Wheelchair accessibility

Cons

  • Incorrect orders often
  • Unprofessional staff behavior
  • Long wait times
  • Cleanliness issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4:30AM-8PM
tuesday4:30AM-8PM
wednesday4:30AM-8PM
thursday4:30AM-8PM
friday4:30AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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The business offers a variety of fresh pastries and coffee options, with quick and friendly service. The environment is clean and welcoming, attracting many regular customers for breakfast items and donuts. However, there have been instances of unprofessional behavior from staff members that may deter some visitors.

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3.9

General Saints Campus, 1 Hospital Dr, Lowell, Massachusetts

The establishment offers a range of services with great coffee being a highlight, and is popular for breakfast and solo dining. Reviews indicate friendly and efficient staff during peak times but note inconsistencies in service quality when the manager is absent. Some customers have encountered issues with order delays and perceived lack of professionalism among some staff members.

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3.9

24 Merrimack St, Lowell, Massachusetts

The establishment has mixed reviews with some customers praising the coffee and ambiance while others criticize poor customer service and order mistakes. The location is noted for being busy downtown, offering convenient services like curbside pickup and delivery. Despite reasonable prices, there are concerns about cleanliness and employee attitude.

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3.7

182 Riverside St, Lowell, Massachusetts

The reviews reveal mixed experiences at this Dunkin' location. While some customers appreciated the fast service and friendly staff, others criticized the poor quality of coffee served. The business offers a variety of services including takeout, dine-in, and delivery, with several accessibility features for wheelchair users.