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Dunkin'
General Saints Campus, 1 Hospital Dr, Lowell, Massachusetts
Phone: +1 978-452-4228
Website: locations.dunkindonuts.com
Summary
The establishment offers a range of services with great coffee being a highlight, and is popular for breakfast and solo dining. Reviews indicate friendly and efficient staff during peak times but note inconsistencies in service quality when the manager is absent. Some customers have encountered issues with order delays and perceived lack of professionalism among some staff members.
Pros
- great coffee
- fast service
- friendly staff
- varied menu options
- family-friendly atmosphere
Cons
- inconsistent service quality
- delayed orders
- occasional staff unprofessionalism
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
24 Merrimack St, Lowell, Massachusetts
The establishment has mixed reviews with some customers praising the coffee and ambiance while others criticize poor customer service and order mistakes. The location is noted for being busy downtown, offering convenient services like curbside pickup and delivery. Despite reasonable prices, there are concerns about cleanliness and employee attitude.
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Dunkin'
290 Central St, Lowell, Massachusetts
The business has received mixed feedback regarding its service and staff behavior. Customers appreciate the food quality and seating options but have encountered issues with customer service and wait times. The staff's responsiveness and attitude appear inconsistent, which affects the overall dining experience.
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Dunkin'
560 Bridge St, Lowell, Massachusetts
The establishment offers quick service and a variety of dining options including coffee and comfort food, attracting diverse crowds such as college students and families. Despite its strengths in fast, friendly service, the environment is clean, and it supports multiple payment methods, there are concerns about hygiene standards impacting customer health, resulting in negative experiences with illness. Additionally, while the establishment provides numerous amenities like Wi-Fi and dining options throughout the day, specific vegan or gluten-free items are not highlighted.
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Dunkin'
556 Dutton St, Lowell, Massachusetts
Customers have mixed experiences with the service and food accuracy at this location. While some appreciated the quick service options available, issues such as incorrect orders and lack of utensils were noted. Additionally, there are complaints about customer service behavior and parking difficulties.
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Top Donut
700 Aiken St, Lowell, Massachusetts
The establishment is praised for its high-quality donuts and excellent coffee, making it a standout choice compared to larger chains. It offers a cozy atmosphere and various service options like takeout and dine-in. Breakfast items such as avocado toast are highlighted, adding variety to the menu. While generally positive, some reviews mention issues with ice in drinks.
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Kim’s Donuts
56 Branch St, Lowell, Massachusetts
This cafe is highly praised for its exceptional quality of donuts and coffee, offering a variety of unique pastries like fritters, kolaches, and twisted knots. Customers appreciate the friendly service and the clean environment. Despite being a small establishment, it provides a memorable dining experience with freshly made items that retain their quality over time.
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Dunkin'
651 Rogers St, Lowell, Massachusetts
The reviews reflect a mixed experience at this establishment. Positive comments highlight friendly and attentive staff, particularly noting quick service from certain employees like Brittany who goes above and beyond in customer care. However, there are instances of poor service and product quality issues, such as incorrect orders or dissatisfaction with food items like iced tea. Overall, the environment is appreciated for its cleanliness and variety of services.
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1081 Gorham St, Lowell, Massachusetts
Overall, the service at this location is praised for its speed and friendliness, particularly through drive-thru and curbside pickup options. The coffee consistently meets customer expectations in terms of temperature and quality. However, some customers have experienced issues with food quality, notably receiving items that were not properly cooked. Despite these inconsistencies, many enjoy the variety of offerings, including vegetarian sandwiches and healthier breakfast options.