Dunkin'
651 Rogers St, Lowell, Massachusetts
Phone: +1 978-452-8612
Website: locations.dunkindonuts.com
Summary
The reviews reflect a mixed experience at this establishment. Positive comments highlight friendly and attentive staff, particularly noting quick service from certain employees like Brittany who goes above and beyond in customer care. However, there are instances of poor service and product quality issues, such as incorrect orders or dissatisfaction with food items like iced tea. Overall, the environment is appreciated for its cleanliness and variety of services.
Pros
- attentive and friendly staff
- varied services available
- clean and welcoming atmosphere
- quick service from certain employees
- variety of breakfast options
Cons
- poor order accuracy
- dissatisfaction with food quality
- slow cashier service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
In Exxon Gas Station, 185 Woburn St, Lowell, Massachusetts
The business offers a consistent experience with great coffee and friendly service, though there are occasional issues with presentation and operational clarity. The environment is appreciated for its cleanliness and quick service, but customers have noted potential improvements in parking accessibility and pricing. There's also some feedback on the availability of vegetarian options and restroom facilities.
Dunkin'
940 Andover St, Tewksbury, Massachusetts
The establishment offers a limited menu primarily focused on donuts and coffee, often leading to customer dissatisfaction with quality and variety. However, the friendly service and fast response are frequently praised. While it has some accessibility features, concerns about parking availability persist.
Dunkin'
1081 Gorham St, Lowell, Massachusetts
Overall, the service at this location is praised for its speed and friendliness, particularly through drive-thru and curbside pickup options. The coffee consistently meets customer expectations in terms of temperature and quality. However, some customers have experienced issues with food quality, notably receiving items that were not properly cooked. Despite these inconsistencies, many enjoy the variety of offerings, including vegetarian sandwiches and healthier breakfast options.
Dunkin'
381 Main St, Tewksbury, Massachusetts
Dunkin' offers a variety of breakfast and comfort food items with good coffee but has service inconsistencies. Customers appreciate the convenient location and ample seating, but have issues with donut placement and occasional rude staff behavior. The drive-through experience can be frustrating due to errors in order fulfillment.
Dunkin'
General Saints Campus, 1 Hospital Dr, Lowell, Massachusetts
The establishment offers a range of services with great coffee being a highlight, and is popular for breakfast and solo dining. Reviews indicate friendly and efficient staff during peak times but note inconsistencies in service quality when the manager is absent. Some customers have encountered issues with order delays and perceived lack of professionalism among some staff members.
Dunkin'
290 Central St, Lowell, Massachusetts
The business has received mixed feedback regarding its service and staff behavior. Customers appreciate the food quality and seating options but have encountered issues with customer service and wait times. The staff's responsiveness and attitude appear inconsistent, which affects the overall dining experience.
Dunkin'
24 Merrimack St, Lowell, Massachusetts
The establishment has mixed reviews with some customers praising the coffee and ambiance while others criticize poor customer service and order mistakes. The location is noted for being busy downtown, offering convenient services like curbside pickup and delivery. Despite reasonable prices, there are concerns about cleanliness and employee attitude.
Dunkin'
560 Bridge St, Lowell, Massachusetts
The establishment offers quick service and a variety of dining options including coffee and comfort food, attracting diverse crowds such as college students and families. Despite its strengths in fast, friendly service, the environment is clean, and it supports multiple payment methods, there are concerns about hygiene standards impacting customer health, resulting in negative experiences with illness. Additionally, while the establishment provides numerous amenities like Wi-Fi and dining options throughout the day, specific vegan or gluten-free items are not highlighted.