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Dunkin'

(3.9)

In Exxon Gas Station, 185 Woburn St, Lowell, Massachusetts

Dunkin' storefront

Summary

The business offers a consistent experience with great coffee and friendly service, though there are occasional issues with presentation and operational clarity. The environment is appreciated for its cleanliness and quick service, but customers have noted potential improvements in parking accessibility and pricing. There's also some feedback on the availability of vegetarian options and restroom facilities.

Pros

  • great coffee
  • fast friendly service
  • clean environment
  • efficient order handling
  • consistent quality

Cons

  • packaging presentation issues
  • limited parking signage
  • high prices

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Gluten Free
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4:30AM-10PM
tuesday4:30AM-10PM
wednesday4:30AM-10PM
thursday4:30AM-10PM
friday4:30AM-10PM
saturday5AM-10PM
sunday6AM-10PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.0

651 Rogers St, Lowell, Massachusetts

The reviews reflect a mixed experience at this establishment. Positive comments highlight friendly and attentive staff, particularly noting quick service from certain employees like Brittany who goes above and beyond in customer care. However, there are instances of poor service and product quality issues, such as incorrect orders or dissatisfaction with food items like iced tea. Overall, the environment is appreciated for its cleanliness and variety of services.

Dunkin' logo

Dunkin'

4.1

1081 Gorham St, Lowell, Massachusetts

Overall, the service at this location is praised for its speed and friendliness, particularly through drive-thru and curbside pickup options. The coffee consistently meets customer expectations in terms of temperature and quality. However, some customers have experienced issues with food quality, notably receiving items that were not properly cooked. Despite these inconsistencies, many enjoy the variety of offerings, including vegetarian sandwiches and healthier breakfast options.

Dunkin' logo

Dunkin'

3.7

381 Main St, Tewksbury, Massachusetts

Dunkin' offers a variety of breakfast and comfort food items with good coffee but has service inconsistencies. Customers appreciate the convenient location and ample seating, but have issues with donut placement and occasional rude staff behavior. The drive-through experience can be frustrating due to errors in order fulfillment.

Dunkin' logo

Dunkin'

3.8

443 Chelmsford St, Lowell, Massachusetts

The business offers a mixed experience with some excellent products and inconsistent service. Customers appreciate the quality of coffee and donuts but often face rude staff, especially during busy hours. The manager is noted for exceptional service when present, while drive-thru experiences can be frustrating. Despite these challenges, the establishment maintains several accessibility features and provides various dining options.

Dunkin' logo

Dunkin'

4.1

290 Central St, Lowell, Massachusetts

The business has received mixed feedback regarding its service and staff behavior. Customers appreciate the food quality and seating options but have encountered issues with customer service and wait times. The staff's responsiveness and attitude appear inconsistent, which affects the overall dining experience.

Dunkin' logo

Dunkin'

3.9

General Saints Campus, 1 Hospital Dr, Lowell, Massachusetts

The establishment offers a range of services with great coffee being a highlight, and is popular for breakfast and solo dining. Reviews indicate friendly and efficient staff during peak times but note inconsistencies in service quality when the manager is absent. Some customers have encountered issues with order delays and perceived lack of professionalism among some staff members.

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Dunkin'

3.5

In Mobil Gas Station, 980 Chelmsford St, Lowell, Massachusetts

The restaurant receives mixed reviews highlighting both strengths and weaknesses. Customers appreciate the quality of certain menu items like breakfast sandwiches and hash browns. However, there are complaints about service efficiency, food temperature, and customer interaction at times. Despite some negative experiences with staff, there are positive remarks about teamwork during busy periods.

Dunkin' logo

Dunkin'

3.9

24 Merrimack St, Lowell, Massachusetts

The establishment has mixed reviews with some customers praising the coffee and ambiance while others criticize poor customer service and order mistakes. The location is noted for being busy downtown, offering convenient services like curbside pickup and delivery. Despite reasonable prices, there are concerns about cleanliness and employee attitude.