Dunkin' logo

Dunkin'

(3.8)

443 Chelmsford St, Lowell, Massachusetts

Dunkin' storefront

Summary

The business offers a mixed experience with some excellent products and inconsistent service. Customers appreciate the quality of coffee and donuts but often face rude staff, especially during busy hours. The manager is noted for exceptional service when present, while drive-thru experiences can be frustrating. Despite these challenges, the establishment maintains several accessibility features and provides various dining options.

Pros

  • excellent maple donuts
  • fast friendly service with manager
  • clean environment
  • consistent coffee quality
  • variety of breakfast items

Cons

  • inconsistent staff behavior
  • rude drive-thru interactions
  • long wait times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday3:30AM-9PM
tuesday3:30AM-9PM
wednesday3:30AM-9PM
thursday3:30AM-9PM
friday3:30AM-9PM
saturday3:30AM-9PM
sunday3:30AM-9PM

Location

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4.1

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3.6

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Dunkin' logo

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The establishment has mixed reviews with some customers praising the coffee and ambiance while others criticize poor customer service and order mistakes. The location is noted for being busy downtown, offering convenient services like curbside pickup and delivery. Despite reasonable prices, there are concerns about cleanliness and employee attitude.