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Dunkin'
443 Chelmsford St, Lowell, Massachusetts
Phone: +1 978-788-2063
Website: locations.dunkindonuts.com
Summary
The business offers a mixed experience with some excellent products and inconsistent service. Customers appreciate the quality of coffee and donuts but often face rude staff, especially during busy hours. The manager is noted for exceptional service when present, while drive-thru experiences can be frustrating. Despite these challenges, the establishment maintains several accessibility features and provides various dining options.
Pros
- excellent maple donuts
- fast friendly service with manager
- clean environment
- consistent coffee quality
- variety of breakfast items
Cons
- inconsistent staff behavior
- rude drive-thru interactions
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Kim’s Donuts
56 Branch St, Lowell, Massachusetts
This cafe is highly praised for its exceptional quality of donuts and coffee, offering a variety of unique pastries like fritters, kolaches, and twisted knots. Customers appreciate the friendly service and the clean environment. Despite being a small establishment, it provides a memorable dining experience with freshly made items that retain their quality over time.
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Donut Shack
487 Westford St, Lowell, Massachusetts
The Donut Shack is highly praised for its delicious donuts and exceptional customer service. Customers appreciate the friendly staff and the inviting aroma of fresh donuts upon entry. The establishment offers a variety of breakfast and dessert options, with a cash-only payment policy. However, there are concerns about limited parking availability.
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Dunkin'
1081 Gorham St, Lowell, Massachusetts
Overall, the service at this location is praised for its speed and friendliness, particularly through drive-thru and curbside pickup options. The coffee consistently meets customer expectations in terms of temperature and quality. However, some customers have experienced issues with food quality, notably receiving items that were not properly cooked. Despite these inconsistencies, many enjoy the variety of offerings, including vegetarian sandwiches and healthier breakfast options.
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Dunkin'
556 Dutton St, Lowell, Massachusetts
Customers have mixed experiences with the service and food accuracy at this location. While some appreciated the quick service options available, issues such as incorrect orders and lack of utensils were noted. Additionally, there are complaints about customer service behavior and parking difficulties.
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Dunkin'
In Mobil Gas Station, 980 Chelmsford St, Lowell, Massachusetts
The restaurant receives mixed reviews highlighting both strengths and weaknesses. Customers appreciate the quality of certain menu items like breakfast sandwiches and hash browns. However, there are complaints about service efficiency, food temperature, and customer interaction at times. Despite some negative experiences with staff, there are positive remarks about teamwork during busy periods.
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Dunkin'
290 Central St, Lowell, Massachusetts
The business has received mixed feedback regarding its service and staff behavior. Customers appreciate the food quality and seating options but have encountered issues with customer service and wait times. The staff's responsiveness and attitude appear inconsistent, which affects the overall dining experience.
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Dunkin'
1505 Middlesex St, Lowell, Massachusetts
The reviewed Dunkin' location shows mixed experiences among customers. While some praise the friendly service and drive-through convenience, others criticize unfriendly staff, inaccurate orders, and poor coffee quality. Training issues with staff seem to be a recurring theme, impacting customer satisfaction negatively.
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Dunkin'
24 Merrimack St, Lowell, Massachusetts
The establishment has mixed reviews with some customers praising the coffee and ambiance while others criticize poor customer service and order mistakes. The location is noted for being busy downtown, offering convenient services like curbside pickup and delivery. Despite reasonable prices, there are concerns about cleanliness and employee attitude.