Dunkin' logo

Dunkin'

(3.6)

1505 Middlesex St, Lowell, Massachusetts

Dunkin' storefront

Summary

The reviewed Dunkin' location shows mixed experiences among customers. While some praise the friendly service and drive-through convenience, others criticize unfriendly staff, inaccurate orders, and poor coffee quality. Training issues with staff seem to be a recurring theme, impacting customer satisfaction negatively.

Pros

  • Drive-through available
  • Friendly staff at times
  • Wheelchair accessible

Cons

  • Unfriendly service reported
  • Inconsistent order accuracy
  • Poor coffee quality mentioned

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-10PM
tuesday4AM-10PM
wednesday4AM-10PM
thursday4AM-10PM
friday4AM-10PM
saturday4AM-9PM
sunday5AM-9PM

Location

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Kim’s Donuts

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Dunkin' logo

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3.7

80 Drum Hill Rd, Chelmsford, Massachusetts

The business offers a range of services with convenient drive-through and dine-in options, praised for its coffee quality. However, there are concerns about poor customer service, including rudeness from management and difficulties with mobile ordering. The location is noted for being family-friendly with good accessibility features.

Dunkin' logo

Dunkin'

3.8

443 Chelmsford St, Lowell, Massachusetts

The business offers a mixed experience with some excellent products and inconsistent service. Customers appreciate the quality of coffee and donuts but often face rude staff, especially during busy hours. The manager is noted for exceptional service when present, while drive-thru experiences can be frustrating. Despite these challenges, the establishment maintains several accessibility features and provides various dining options.

Dunkin' logo

Dunkin'

3.9

556 Dutton St, Lowell, Massachusetts

Customers have mixed experiences with the service and food accuracy at this location. While some appreciated the quick service options available, issues such as incorrect orders and lack of utensils were noted. Additionally, there are complaints about customer service behavior and parking difficulties.