Dunkin' logo

Dunkin'

(3.7)

80 Drum Hill Rd, Chelmsford, Massachusetts

Dunkin' storefront

Summary

The business offers a range of services with convenient drive-through and dine-in options, praised for its coffee quality. However, there are concerns about poor customer service, including rudeness from management and difficulties with mobile ordering. The location is noted for being family-friendly with good accessibility features.

Pros

  • excellent coffee
  • convenient location
  • family-friendly atmosphere
  • variety of dining options
  • wheelchair accessible

Cons

  • poor customer service
  • mobile ordering issues
  • rude staff behavior

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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Dunkin' logo

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3.5

In Mobil Gas Station, 980 Chelmsford St, Lowell, Massachusetts

The restaurant receives mixed reviews highlighting both strengths and weaknesses. Customers appreciate the quality of certain menu items like breakfast sandwiches and hash browns. However, there are complaints about service efficiency, food temperature, and customer interaction at times. Despite some negative experiences with staff, there are positive remarks about teamwork during busy periods.