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Dunkin'
80 Drum Hill Rd, Chelmsford, Massachusetts
Phone: +1 978-458-0927
Website: locations.dunkindonuts.com
Summary
The business offers a range of services with convenient drive-through and dine-in options, praised for its coffee quality. However, there are concerns about poor customer service, including rudeness from management and difficulties with mobile ordering. The location is noted for being family-friendly with good accessibility features.
Pros
- excellent coffee
- convenient location
- family-friendly atmosphere
- variety of dining options
- wheelchair accessible
Cons
- poor customer service
- mobile ordering issues
- rude staff behavior
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The Dunkin' location has mixed reviews with some customers praising the quality of food and service, while others express dissatisfaction due to rude interactions from employees. Jose is noted for exceptional service and friendliness, but there are also reports of unprofessional behavior from other staff members. The establishment offers a variety of options including coffee and breakfast items, with accessibility features such as wheelchair-friendly facilities.
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