Dunkin' logo

Dunkin'

(3.9)

105 Chelmsford St, Chelmsford, Massachusetts

Dunkin' storefront

Summary

The business has received mixed feedback with several customers expressing dissatisfaction due to rude service and order inaccuracies. Despite this, it is noted for its drive-through convenience and cleanliness. Some patrons also find the food insufficient in size relative to price.

Pros

  • fast drive-thru service
  • clean environment
  • free parking available

Cons

  • rude staff behavior
  • order accuracy issues
  • small portion sizes

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-10PM
tuesday4AM-10PM
wednesday4AM-10PM
thursday4AM-10PM
friday4AM-10PM
saturday5AM-10PM
sunday5AM-10PM

Location

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3.5

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The restaurant receives mixed reviews highlighting both strengths and weaknesses. Customers appreciate the quality of certain menu items like breakfast sandwiches and hash browns. However, there are complaints about service efficiency, food temperature, and customer interaction at times. Despite some negative experiences with staff, there are positive remarks about teamwork during busy periods.

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3.7

80 Drum Hill Rd, Chelmsford, Massachusetts

The business offers a range of services with convenient drive-through and dine-in options, praised for its coffee quality. However, there are concerns about poor customer service, including rudeness from management and difficulties with mobile ordering. The location is noted for being family-friendly with good accessibility features.

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The business offers a delightful variety of donuts with excellent flavors and quality service. Customers appreciate the clean facility and friendly staff, although some noted that the donuts could be overly oily and not as chewy as expected. The location has convenient delivery and takeout options.

Dunkin' logo

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3.8

443 Chelmsford St, Lowell, Massachusetts

The business offers a mixed experience with some excellent products and inconsistent service. Customers appreciate the quality of coffee and donuts but often face rude staff, especially during busy hours. The manager is noted for exceptional service when present, while drive-thru experiences can be frustrating. Despite these challenges, the establishment maintains several accessibility features and provides various dining options.

Dunkin' logo

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3.7

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The reviews highlight a mix of positive and negative experiences at this establishment. While the coffee is praised for its quality, there are notable issues with staff training and order accuracy. Some customers have encountered problems such as incorrect orders, lack of essential ingredients in meals, and unprofessional service from newer employees. Despite these challenges, aspects like friendly service on occasion and a clean environment are acknowledged positively.

Donut Shack logo

Donut Shack

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The Donut Shack is highly praised for its delicious donuts and exceptional customer service. Customers appreciate the friendly staff and the inviting aroma of fresh donuts upon entry. The establishment offers a variety of breakfast and dessert options, with a cash-only payment policy. However, there are concerns about limited parking availability.

Honey Dew Donuts logo

Honey Dew Donuts

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273 Littleton Rd, Chelmsford, Massachusetts

The establishment offers a unique combination of coffee and donuts with good customer service. However, food quality issues such as stale items have been noted. The use of an ordering app is available but not reliable, and the ambiance may be off-putting due to strong smells. It provides various service options including delivery, drive-through, and takeout.

New World Gas logo

New World Gas

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273 Littleton Rd, Chelmsford, Massachusetts

The business offers convenient services such as diesel fuel and propane exchange with friendly staff during busy times. However, there are complaints about customer service inconsistencies and unresolved issues regarding unauthorized charges from debit card use when the gas station is closed.