Dunkin'
In Mobil Gas Station, 980 Chelmsford St, Lowell, Massachusetts
Phone: +1 978-788-2065
Website: locations.dunkindonuts.com
Summary
The restaurant receives mixed reviews highlighting both strengths and weaknesses. Customers appreciate the quality of certain menu items like breakfast sandwiches and hash browns. However, there are complaints about service efficiency, food temperature, and customer interaction at times. Despite some negative experiences with staff, there are positive remarks about teamwork during busy periods.
Pros
- quality breakfast options
- teamwork in morning rush
- personable manager
Cons
- service delays
- cold food items
- poor customer service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
443 Chelmsford St, Lowell, Massachusetts
The business offers a mixed experience with some excellent products and inconsistent service. Customers appreciate the quality of coffee and donuts but often face rude staff, especially during busy hours. The manager is noted for exceptional service when present, while drive-thru experiences can be frustrating. Despite these challenges, the establishment maintains several accessibility features and provides various dining options.
Dunkin'
105 Chelmsford St, Chelmsford, Massachusetts
The business has received mixed feedback with several customers expressing dissatisfaction due to rude service and order inaccuracies. Despite this, it is noted for its drive-through convenience and cleanliness. Some patrons also find the food insufficient in size relative to price.
Dunkin'
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Overall, the service at this location is praised for its speed and friendliness, particularly through drive-thru and curbside pickup options. The coffee consistently meets customer expectations in terms of temperature and quality. However, some customers have experienced issues with food quality, notably receiving items that were not properly cooked. Despite these inconsistencies, many enjoy the variety of offerings, including vegetarian sandwiches and healthier breakfast options.
Donut Shack
487 Westford St, Lowell, Massachusetts
The Donut Shack is highly praised for its delicious donuts and exceptional customer service. Customers appreciate the friendly staff and the inviting aroma of fresh donuts upon entry. The establishment offers a variety of breakfast and dessert options, with a cash-only payment policy. However, there are concerns about limited parking availability.
Kim’s Donuts
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This cafe is highly praised for its exceptional quality of donuts and coffee, offering a variety of unique pastries like fritters, kolaches, and twisted knots. Customers appreciate the friendly service and the clean environment. Despite being a small establishment, it provides a memorable dining experience with freshly made items that retain their quality over time.
Momochi
1270 Westford St, Lowell, Massachusetts
The business offers a delightful variety of donuts with excellent flavors and quality service. Customers appreciate the clean facility and friendly staff, although some noted that the donuts could be overly oily and not as chewy as expected. The location has convenient delivery and takeout options.
Dunkin'
1505 Middlesex St, Lowell, Massachusetts
The reviewed Dunkin' location shows mixed experiences among customers. While some praise the friendly service and drive-through convenience, others criticize unfriendly staff, inaccurate orders, and poor coffee quality. Training issues with staff seem to be a recurring theme, impacting customer satisfaction negatively.
Dunkin'
In Exxon Gas Station, 185 Woburn St, Lowell, Massachusetts
The business offers a consistent experience with great coffee and friendly service, though there are occasional issues with presentation and operational clarity. The environment is appreciated for its cleanliness and quick service, but customers have noted potential improvements in parking accessibility and pricing. There's also some feedback on the availability of vegetarian options and restroom facilities.