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Dunkin'
556 Dutton St, Lowell, Massachusetts
Phone: +1 978-735-4527
Website: locations.dunkindonuts.com
Summary
Customers have mixed experiences with the service and food accuracy at this location. While some appreciated the quick service options available, issues such as incorrect orders and lack of utensils were noted. Additionally, there are complaints about customer service behavior and parking difficulties.
Pros
- quick service
- variety of dining options
- good coffee
Cons
- incorrect order fulfillment
- rude staff behavior
- limited parking spots
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Kim’s Donuts
56 Branch St, Lowell, Massachusetts
This cafe is highly praised for its exceptional quality of donuts and coffee, offering a variety of unique pastries like fritters, kolaches, and twisted knots. Customers appreciate the friendly service and the clean environment. Despite being a small establishment, it provides a memorable dining experience with freshly made items that retain their quality over time.
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Dunkin'
290 Central St, Lowell, Massachusetts
The business has received mixed feedback regarding its service and staff behavior. Customers appreciate the food quality and seating options but have encountered issues with customer service and wait times. The staff's responsiveness and attitude appear inconsistent, which affects the overall dining experience.
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Dunkin'
24 Merrimack St, Lowell, Massachusetts
The establishment has mixed reviews with some customers praising the coffee and ambiance while others criticize poor customer service and order mistakes. The location is noted for being busy downtown, offering convenient services like curbside pickup and delivery. Despite reasonable prices, there are concerns about cleanliness and employee attitude.
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Dunkin'
General Saints Campus, 1 Hospital Dr, Lowell, Massachusetts
The establishment offers a range of services with great coffee being a highlight, and is popular for breakfast and solo dining. Reviews indicate friendly and efficient staff during peak times but note inconsistencies in service quality when the manager is absent. Some customers have encountered issues with order delays and perceived lack of professionalism among some staff members.
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Dunkin'
443 Chelmsford St, Lowell, Massachusetts
The business offers a mixed experience with some excellent products and inconsistent service. Customers appreciate the quality of coffee and donuts but often face rude staff, especially during busy hours. The manager is noted for exceptional service when present, while drive-thru experiences can be frustrating. Despite these challenges, the establishment maintains several accessibility features and provides various dining options.
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Donut Shack
487 Westford St, Lowell, Massachusetts
The Donut Shack is highly praised for its delicious donuts and exceptional customer service. Customers appreciate the friendly staff and the inviting aroma of fresh donuts upon entry. The establishment offers a variety of breakfast and dessert options, with a cash-only payment policy. However, there are concerns about limited parking availability.
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Dunkin'
182 Riverside St, Lowell, Massachusetts
The reviews reveal mixed experiences at this Dunkin' location. While some customers appreciated the fast service and friendly staff, others criticized the poor quality of coffee served. The business offers a variety of services including takeout, dine-in, and delivery, with several accessibility features for wheelchair users.
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Dunkin'
560 Bridge St, Lowell, Massachusetts
The establishment offers quick service and a variety of dining options including coffee and comfort food, attracting diverse crowds such as college students and families. Despite its strengths in fast, friendly service, the environment is clean, and it supports multiple payment methods, there are concerns about hygiene standards impacting customer health, resulting in negative experiences with illness. Additionally, while the establishment provides numerous amenities like Wi-Fi and dining options throughout the day, specific vegan or gluten-free items are not highlighted.