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Dunkin'
182 Riverside St, Lowell, Massachusetts
Phone: +1 978-788-2069
Website: locations.dunkindonuts.com
Summary
The reviews reveal mixed experiences at this Dunkin' location. While some customers appreciated the fast service and friendly staff, others criticized the poor quality of coffee served. The business offers a variety of services including takeout, dine-in, and delivery, with several accessibility features for wheelchair users.
Pros
- fast friendly service
- great coffee quality
- friendly employees
- quick service
- dog-friendly
Cons
- poor coffee quality
- long wait times
- incorrect orders
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The establishment is praised for its high-quality donuts and excellent coffee, making it a standout choice compared to larger chains. It offers a cozy atmosphere and various service options like takeout and dine-in. Breakfast items such as avocado toast are highlighted, adding variety to the menu. While generally positive, some reviews mention issues with ice in drinks.
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The Dunkin' location has mixed reviews with some customers praising the quality of food and service, while others express dissatisfaction due to rude interactions from employees. Jose is noted for exceptional service and friendliness, but there are also reports of unprofessional behavior from other staff members. The establishment offers a variety of options including coffee and breakfast items, with accessibility features such as wheelchair-friendly facilities.
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Customers have mixed experiences with the service and food accuracy at this location. While some appreciated the quick service options available, issues such as incorrect orders and lack of utensils were noted. Additionally, there are complaints about customer service behavior and parking difficulties.
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24 Merrimack St, Lowell, Massachusetts
The establishment has mixed reviews with some customers praising the coffee and ambiance while others criticize poor customer service and order mistakes. The location is noted for being busy downtown, offering convenient services like curbside pickup and delivery. Despite reasonable prices, there are concerns about cleanliness and employee attitude.
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This cafe is highly praised for its exceptional quality of donuts and coffee, offering a variety of unique pastries like fritters, kolaches, and twisted knots. Customers appreciate the friendly service and the clean environment. Despite being a small establishment, it provides a memorable dining experience with freshly made items that retain their quality over time.
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The establishment offers quick service and a variety of dining options including coffee and comfort food, attracting diverse crowds such as college students and families. Despite its strengths in fast, friendly service, the environment is clean, and it supports multiple payment methods, there are concerns about hygiene standards impacting customer health, resulting in negative experiences with illness. Additionally, while the establishment provides numerous amenities like Wi-Fi and dining options throughout the day, specific vegan or gluten-free items are not highlighted.
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1373 Lakeview Ave, Dracut, Massachusetts
The Dunkin' Donuts location has mixed customer feedback primarily due to poor service and attitude of staff members. While the coffee is praised for its quality, there are significant concerns regarding employee behavior and order accuracy. The atmosphere appears tense with reports of staff conflicts affecting customer experience negatively.
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