Dunkin' storefront

Summary

Dunkin Donuts East Lansing offers a clean and friendly environment with fresh donuts and great coffee. The staff is generally helpful and courteous, providing a positive experience for those looking for quick service. However, there are reports of inconsistent service times and unfriendly employees at the drive-thru. The store provides ample parking and various service options including dine-in, takeout, and delivery.

Pros

  • clean environment
  • fresh donuts
  • great coffee
  • helpful staff
  • ample parking

Cons

  • inconsistent service times
  • unfriendly drive-thru staff
  • transaction issues reported

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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Dunkin' logo

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3.6

110 W Grand River Ave, East Lansing, Michigan

Customers appreciate the excellent customer service and great coffee but have mixed feelings about the quality of doughnuts. There are issues with staffing during busy times, leading to long wait times, and a discrepancy between advertised closing time and actual operations. The environment is generally clean and family-friendly, with good accessibility features.

Dunkin' logo

Dunkin'

2.8

3415 E Saginaw St A, Lansing, Michigan

The Dunkin' Donuts drive-thru offers quick and convenient service with friendly staff and consistently good coffee and donuts. However, there are issues with order accuracy, equipment malfunctions, and poor customer service leading to frustrating experiences for some customers.

Quality Dairy Store logo

Quality Dairy Store

3.9

2400 E Michigan Ave, Lansing, Michigan

The business is noted for its fast and friendly service despite some complaints about staff training and customer interaction. Reviewers highlight that while the environment used to be welcoming, there are current issues with employee engagement and care standards. Problems with cleanliness in certain areas like fountain machines have been pointed out. Although employees are generally not problematic, there have been instances of poor management responses.

Dunkin' logo

Dunkin'

4.2

3450 Okemos Rd A, Okemos, Michigan

The business offers a variety of services including coffee, donuts, and breakfast items with fast service. Reviews indicate friendly staff and clean environments but note some limitations in parking availability and product portion sizes. The establishment is well-suited for solo dining or working on a laptop.

Quality Dairy Store logo

Quality Dairy Store

3.7

2100 N Larch St, Lansing, Michigan

Quality Donuts (QD) has received mixed reviews regarding their service and pricing. While many customers appreciate the fresh donuts, friendly staff at certain locations, and convenient curbside pickup and delivery options, there are concerns about rude management at some stores and high prices for products like cider. Additionally, a technical issue with gas pumps was noted at one location.