Summary
The reviews highlight a mixed experience at this location with praise for the quality of coffee and service efficiency during specific interactions, but significant criticism towards staff attitude and operational delays. The manager appears approachable in some instances, yet there are reports of poor management leading to long wait times and inadequate customer service. Positive mentions focus on great coffee and friendly staff, whereas negative feedback points out unprofessional behavior by employees and inefficient operations.
Pros
- great coffee quality
- efficient morning orders
- friendly manager interactions
- fast drink service
- drive-through option available
Cons
- unprofessional employee attitude
- long wait times for food
- poor operational management
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
In Pilot Travel Center, 2400 Holland Rd, Suffolk, Virginia
The business offers a range of services including drive-thru and dine-in with great coffee and breakfast options. While some customers appreciate the friendly service and quality of food like donuts and avocado toast, others have faced issues with long wait times, cold beverages, and unsatisfactory customer interactions.
Dunkin'
1940 N Main St, Suffolk, Virginia
The reviews highlight a mixed experience at this Dunkin' location. Positive feedback praises the friendly service and clean environment, along with excellent coffee quality. However, customers have experienced issues such as long wait times, errors in orders, and inconsistent availability of donuts.
Ringo's Donuts
1200 S Church St, Smithfield, Virginia
The reviews highlight Ringos as a standout donut shop with small, perfectly balanced treats that are neither overly sweet nor cakey, making them ideal for coffee dipping. While the quality and presentation of the donuts receive high praise, some customers have reported poor customer service experiences, particularly from certain staff members, which may deter repeat visits. The ambiance is described as friendly and casual, with an emphasis on quick service. Additionally, while the business offers various services including dine-in and takeout options, it lacks delivery and drive-thru facilities.
Dunkin'
13440 Carrollton Blvd, Carrollton, Virginia
The business has received mixed reviews highlighting poor service and cleanliness issues. While the coffee is praised, customers have encountered rude staff, long wait times, and unfulfilled orders. The environment appears untidy and some areas are poorly maintained. However, it offers a variety of services including dine-in, takeout, and delivery options.
Dunkin'
4444 Portsmouth Blvd, Chesapeake, Virginia
The business offers a range of food and beverage options with generally fast service but suffers from inconsistent quality and unfriendly staff. Customers have noted issues such as watered-down drinks, stale donuts, and parking problems due to employees using customer spots. Despite the negatives, some reviews highlight their great coffee and tea selection.
Duck Donuts
1013 University Blvd Suite #260, Suffolk, Virginia
Duck Donuts is praised for its freshly made and delicious donuts with unique flavors like Maple Bacon and cinnamon sugar. Customers appreciate the fast, friendly service and clean environment. However, some issues include occasional mistakes in orders and relatively high prices.
Dunkin'
3112 Western Branch Blvd, Chesapeake, Virginia
The Dunkin' Donuts location receives mixed reviews with some customers praising the service and coffee quality while others express dissatisfaction with customer service and order fulfillment. There are complaints about incomplete orders and inconsistent coffee cup filling, yet there is an appreciation for the staff's kindness and customer-friendly environment. The business offers multiple service options including drive-through and dine-in, with a focus on breakfast offerings.
Dunkin'
908 Market Dr, Emporia, Virginia
The establishment receives mixed reviews with praise for its coffee and staff handling large orders efficiently, but criticism arises from poor customer service, cleanliness issues, and billing problems. While some customers appreciated the fast service during busy times, others experienced rude interactions and slow responses. The environment is clean overall, but there are mentions of hygiene concerns such as flies and lack of toilet paper.