Summary
The reviews highlight Ringos as a standout donut shop with small, perfectly balanced treats that are neither overly sweet nor cakey, making them ideal for coffee dipping. While the quality and presentation of the donuts receive high praise, some customers have reported poor customer service experiences, particularly from certain staff members, which may deter repeat visits. The ambiance is described as friendly and casual, with an emphasis on quick service. Additionally, while the business offers various services including dine-in and takeout options, it lacks delivery and drive-thru facilities.
Pros
- perfectly balanced donuts
- friendly staff
- variety of choices
- amazing handmade presentation
Cons
- poor customer service
- limited early availability
Features
Hours
Location
Other Donut Shops Nearby
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The business is praised for its delicious coffee and sandwiches, along with a vibrant, clean environment. Customers appreciate the fast service and friendly staff. While convenient for various meal options like breakfast and dessert, there are concerns about cleanliness in certain areas and occasional delivery issues. The store offers multiple dining options including dine-in, takeout, and delivery.
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The business offers a variety of services including delivery and curbside pickup, but the quality of food and service is inconsistent. While coffee and donuts are generally praised, other items like breakfast sandwiches and hashbrowns have received negative feedback due to poor preparation and taste. Customers also experience issues with order accuracy and wait times.
Krispy Kreme
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The bakery is well-regarded for its friendly service and clean environment but has received criticism regarding inconsistent donut fillings and discontinued favorite flavors. Customers appreciate the variety in donut offerings and enjoy watching the doughnut-making process. Despite some parking limitations, the establishment offers a range of service options including dine-in and takeout.
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12259 Hornsby Ln, Newport News, Virginia
The drive-through service at this establishment faces significant challenges with order accuracy and customer acknowledgment. Some customers experienced issues where orders were mistakenly given to other patrons, leading to frustration and unresolved charges. Despite these problems, the coffee quality received praise for being well-prepared, especially when customizations like oat milk are involved. The convenience of mobile ordering is noted positively, though some customers felt it lacked personal interaction. Overall, while certain service aspects need improvement, there are redeeming qualities in their offerings.
Krispy Kreme
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Customers have mixed opinions about the donut shop, appreciating their fast service and friendly staff but criticizing limited variety during special events and inconsistent quality in some products. Some patrons were upset by disrespectful service behavior from employees. While the store offers several dining options and amenities, it lacks certain dietary accommodations.
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The reviews reflect inconsistency in food quality and customer service at this Dunkin' Donuts location. While some customers appreciate the proximity to their workplace and the sweet staff, others are disappointed by inconsistent taste and poor customer interactions. Issues such as unattractive presentation of food items, rude employees, and a lack of attention from staff have been highlighted.