
Summary
Dunkin' Donuts is a popular spot for its diverse donut flavors and fast service. Customers appreciate the friendly staff and clean environment but have noted issues with high prices and limited product availability. Some reviews express concerns about employee treatment, machine maintenance, and customer interactions suggesting a need for improved management practices.
Pros
- diverse donut flavors
- friendly staff
- clean environment
- fast service
- casual atmosphere
Cons
- high prices
- limited product availability
- employee treatment concerns
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby

Dunkin'
20 Montgomery Village Ave Ste B, Gaithersburg, Maryland
The business offers a convenient and efficient service with fast coffee preparation and quick food pickup options. The menu includes popular breakfast items like wraps and croissants, appealing to both adults and kids. Although the environment is cozy and well-suited for solo diners or those working on laptops, there are some areas needing improvement, such as restroom accessibility requiring a key.

Dunkin'
12168 Darnestown Rd, Gaithersburg, Maryland
The location offers a mixed experience with positives including delightful frozen chai lattes and friendly baristas despite some instances of rude staff behavior. Renovations have improved the environment by removing unpleasant odors. However, there are concerns regarding quality control with freezer-burned ice cream and rude customer service incidents. Pricing seems to be an issue for some customers as well.

Dunkin'
19781 Frederick Rd, Germantown, Maryland
The business offers a range of options including coffee and breakfast items with good service at times, but there are concerns regarding order accuracy and staff attitude. While some customers appreciate the quick refills and friendly service, others have faced issues with incorrect orders or unhelpful staff behavior. The establishment provides various conveniences like multiple dining options and accessibility features.

Dunkin'
18006 Mateny Rd, Germantown, Maryland
The reviewed Dunkin' location presents a mixed experience with several notable positives and negatives. Customers appreciate the delicious donuts and sweet tea, along with fast service in certain situations. However, many reviews criticize the poor customer service, food quality issues such as unpleasant taste or smell, and frequent order mistakes. Additionally, there are significant concerns about employee behavior and cleanliness.

Dunkin'
15235 Siesta Ky Way, Rockville, Maryland
The Dunkin' location receives mixed feedback. Customers appreciate the quality of coffee and donuts, along with clean surroundings and efficient app orders. However, there are complaints about parking scarcity and slow service during busy times. The staff is noted for their friendliness despite operational hiccups.

Dunkin'
700 Gaither Rd, Rockville, Maryland
The establishment offers a welcoming atmosphere with friendly and efficient service. It provides a range of dining options, including breakfast, lunch, dinner, and dessert, making it ideal for various meal times. The cleanliness and freshness of food items are well-regarded by customers. However, there are some complaints about early closure times and limited accessibility to certain products as closing approaches.

Krispy Kreme
14919 Shady Grove Rd, Rockville, Maryland
Krispy Kreme is praised for its high-quality donuts and a variety of flavors, which are consistently delightful. However, there are recurring complaints about service inefficiencies, lack of product availability, and unprofessional staff behavior. The establishment offers diverse service options including dine-in and takeout, but the customer experience is often marred by delays and poor service.

Dunkin'
12915 Wisteria Dr, Germantown, Maryland
The business offers a pleasant experience with clean environments and fast service for some customers, but others have noted slow service and rude staff interactions. The variety of flavors in desserts like ice cream and donuts are praised, although parking issues can be problematic. While it provides several service options including drive-thru and dine-in, high prices and inconsistent customer experiences may deter potential patrons.