Dunkin' logo

Dunkin'

(3.6)

19781 Frederick Rd, Germantown, Maryland

Dunkin' storefront

Summary

The business offers a range of options including coffee and breakfast items with good service at times, but there are concerns regarding order accuracy and staff attitude. While some customers appreciate the quick refills and friendly service, others have faced issues with incorrect orders or unhelpful staff behavior. The establishment provides various conveniences like multiple dining options and accessibility features.

Pros

  • good coffee quality
  • friendly customer service at times
  • varied breakfast options
  • convenient drive-thru

Cons

  • order accuracy issues
  • unhelpful staff encounters

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday6AM-8PM

Location

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3.8

12915 Wisteria Dr, Germantown, Maryland

The business offers a pleasant experience with clean environments and fast service for some customers, but others have noted slow service and rude staff interactions. The variety of flavors in desserts like ice cream and donuts are praised, although parking issues can be problematic. While it provides several service options including drive-thru and dine-in, high prices and inconsistent customer experiences may deter potential patrons.

Dunkin' logo

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4.0

20 Montgomery Village Ave Ste B, Gaithersburg, Maryland

The business offers a convenient and efficient service with fast coffee preparation and quick food pickup options. The menu includes popular breakfast items like wraps and croissants, appealing to both adults and kids. Although the environment is cozy and well-suited for solo diners or those working on laptops, there are some areas needing improvement, such as restroom accessibility requiring a key.

Dunkin' logo

Dunkin'

3.2

20000 Goshen Rd, Gaithersburg, Maryland

The location has received mixed feedback from customers. While some appreciate the quality of breakfast sandwiches and service, others have reported repeated issues with incorrect orders and poor restocking practices, particularly concerning iced tea after 6pm. Several reviews highlight problems with the drive-through experience, including unhelpful staff and incorrect order fulfillment. Additionally, cleanliness has been called into question by a customer who encountered mold in their beverage.

Dunkin' logo

Dunkin'

3.8

610 Quince Orchard Rd, Gaithersburg, Maryland

Dunkin' Donuts is a popular spot for its diverse donut flavors and fast service. Customers appreciate the friendly staff and clean environment but have noted issues with high prices and limited product availability. Some reviews express concerns about employee treatment, machine maintenance, and customer interactions suggesting a need for improved management practices.

Dunkin' logo

Dunkin'

3.5

18006 Mateny Rd, Germantown, Maryland

The reviewed Dunkin' location presents a mixed experience with several notable positives and negatives. Customers appreciate the delicious donuts and sweet tea, along with fast service in certain situations. However, many reviews criticize the poor customer service, food quality issues such as unpleasant taste or smell, and frequent order mistakes. Additionally, there are significant concerns about employee behavior and cleanliness.

Dunkin' logo

Dunkin'

3.4

22610 Newcut Rd Suite E-1A, Clarksburg, Maryland

Customers appreciate the friendly and knowledgeable staff at this Dunkin' Donuts location, often highlighting personalized service and consistent recognition of regulars. However, some reviews indicate inconsistent customer service experiences, with a few instances of rudeness noted. The donuts are generally praised for their quality, contributing to positive overall impressions. Despite mixed service feedback, the establishment offers several amenities like outdoor seating, curbside pickup, and a range of dining options.

Dunkin' logo

Dunkin'

3.8

18558 Woodfield Rd, Gaithersburg, Maryland

The Dunkin' location has received mixed feedback with several customers expressing dissatisfaction with order accuracy and service quality. While some patrons appreciate the coffee and the cleanliness of the environment, others have encountered issues such as incorrect orders and poor customer interactions. The store offers various services including delivery and dine-in options, but there are concerns about parking availability.

Dunkin' logo

Dunkin'

3.8

12168 Darnestown Rd, Gaithersburg, Maryland

The location offers a mixed experience with positives including delightful frozen chai lattes and friendly baristas despite some instances of rude staff behavior. Renovations have improved the environment by removing unpleasant odors. However, there are concerns regarding quality control with freezer-burned ice cream and rude customer service incidents. Pricing seems to be an issue for some customers as well.