Dunkin' logo

Dunkin'

(4.3)

817 E Belvidere Rd, Grayslake, Illinois

Dunkin' storefront

Summary

The business offers a pleasant experience with its fast service and friendly staff, highlighted by their exceptional coffee and desserts. Customers appreciate the convenience of multiple service options such as drive-thru, curbside pickup, and delivery, along with a clean environment. However, some customers have reported issues with high prices for drinks and occasional order mix-ups.

Pros

  • excellent coffee
  • friendly staff
  • fast service
  • free parking available
  • variety of offerings

Cons

  • high prices
  • order inconsistencies

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible

Hours

monday4AM-10PM
tuesday4AM-10PM
wednesday4AM-10PM
thursday4AM-10PM
friday4AM-10PM
saturday4AM-10PM
sunday4AM-10PM

Location

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The business offers a range of services including drive-through and dine-in options, with an emphasis on quick service and accessibility features like wheelchair-accessible facilities. Reviews highlight friendly staff and consistent order accuracy as positives but criticize slow service and cold food delivery at times. While the establishment provides good coffee, there are complaints about inefficient mobile ordering processes.

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Thorntons

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180 E Rollins Rd, Round Lake Beach, Illinois

The reviews highlight a mix of positive and negative experiences at the establishment. While some customers appreciate friendly staff like Jason and overall cleanliness, others report rude behavior from specific employees and unprofessionalism in customer service. There are also concerns about safety due to an incident with glass on the floor and lackluster employee response during emergencies.