Dunkin' logo

Dunkin'

(3.8)

369 E Rollins Rd, Round Lake Beach, Illinois

Dunkin' storefront

Summary

Customers appreciate the friendly service and good coffee but have faced issues with order accuracy and freshness of donuts. The establishment is convenient with multiple service options, though it suffers from high prices and inconsistent product availability.

Pros

  • fast friendly service
  • clean environment
  • good customer service
  • fresh coffee
  • variety of seating options

Cons

  • high prices
  • order inaccuracies
  • drying out donuts

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible

Hours

monday4AM-9PM
tuesday4AM-9PM
wednesday4AM-9PM
thursday4AM-9PM
friday4AM-9PM
saturday4AM-9PM
sunday4AM-9PM

Location

Other Donut Shops Nearby

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Thorntons

3.7

180 E Rollins Rd, Round Lake Beach, Illinois

The reviews highlight a mix of positive and negative experiences at the establishment. While some customers appreciate friendly staff like Jason and overall cleanliness, others report rude behavior from specific employees and unprofessionalism in customer service. There are also concerns about safety due to an incident with glass on the floor and lackluster employee response during emergencies.

Dunkin' logo

Dunkin'

3.8

2592 N Illinois 83 #2596, Round Lake Beach, Illinois

The Dunkin' Donuts location in Round Lake Beach has received mixed to negative feedback from customers. Reviews highlight poor service and product availability issues, such as frequent out-of-stock items, particularly donuts and specific flavors like munchkins. The coffee quality is consistently criticized for being subpar, with reports of serving cold or undesirable tasting drinks. Service speed and staff behavior are also major concerns, contributing to customer dissatisfaction.

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Thorntons

3.5

598 E Washington St, Round Lake Park, Illinois

Reviews of this gas station and convenience store reveal a mixed experience. Customers appreciate the clean environment and friendly staff, along with efficient services such as fast air compressors and streamlined payment systems at pumps. However, concerns include security issues like card skimming and negative customer service experiences.

Dunkin' logo

Dunkin'

3.6

751 N Fairfield Rd, Round Lake, Illinois

The establishment offers a variety of dining options and services, including coffee, breakfast, and quick bites, with both dine-in and takeout available. However, there are significant concerns regarding service quality, order accuracy, and employee behavior. Customers have reported multiple instances of incorrect orders and rude interactions with staff. Despite these issues, the place is appreciated for its accessibility features.

Dunkin' logo

Dunkin'

4.0

83 W Belvidere Rd, Hainesville, Illinois

The Dunkin' Donuts location on 83 W Belvidere Rd has received mixed reviews, with several customers highlighting poor service and product quality issues. Many expressed dissatisfaction with the preparedness of their orders and interactions with staff, pointing to confusion and rudeness as recurring problems. Despite these criticisms, there are mentions of some positive aspects like the cleanliness of the environment and fast service. The business offers a variety of services including outdoor seating, curbside pickup, delivery, drive-through, and dine-in options. Overall, while Dunkin' Donuts is popular for breakfast and coffee, specific locations may struggle with maintaining consistent quality in both food preparation and customer service.

Dunkin' logo

Dunkin'

4.3

817 E Belvidere Rd, Grayslake, Illinois

The business offers a pleasant experience with its fast service and friendly staff, highlighted by their exceptional coffee and desserts. Customers appreciate the convenience of multiple service options such as drive-thru, curbside pickup, and delivery, along with a clean environment. However, some customers have reported issues with high prices for drinks and occasional order mix-ups.

Dunkin' logo

Dunkin'

3.4

34484 US-45, Third Lake, Illinois

The restaurant is a standard chain known for its friendly service and quick drive-through option. However, customers have noted inconsistent service quality and limited parking due to neighboring businesses. The coffee sometimes lacks flavor, but the donuts are appreciated.

Thorntons logo

Thorntons

4.3

34225 US-45, Third Lake, Illinois

The business receives mixed reviews primarily focusing on customer service issues and operational challenges. While some customers appreciate the low fuel prices and availability of lottery tickets, dissatisfaction stems from poor customer interactions and questionable integrity by staff. The environment is clean but could improve in terms of overall service experience. Notably absent are vegan or gluten-free options, suggesting a limited menu catering to specific dietary needs.