Dunkin' logo

Dunkin'

(3.6)

751 N Fairfield Rd, Round Lake, Illinois

Dunkin' storefront

Summary

The establishment offers a variety of dining options and services, including coffee, breakfast, and quick bites, with both dine-in and takeout available. However, there are significant concerns regarding service quality, order accuracy, and employee behavior. Customers have reported multiple instances of incorrect orders and rude interactions with staff. Despite these issues, the place is appreciated for its accessibility features.

Pros

  • variety of dining options
  • accessible facilities
  • good for solo dining
  • offers breakfast
  • family-friendly atmosphere

Cons

  • inconsistent order accuracy
  • rude employee interactions
  • policy inflexibility

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday4AM-10PM
tuesday4AM-10PM
wednesday4AM-10PM
thursday4AM-10PM
friday4AM-10PM
saturday4AM-10PM
sunday4AM-10PM

Location

Other Donut Shops Nearby

Thorntons logo

Thorntons

3.7

180 E Rollins Rd, Round Lake Beach, Illinois

The reviews highlight a mix of positive and negative experiences at the establishment. While some customers appreciate friendly staff like Jason and overall cleanliness, others report rude behavior from specific employees and unprofessionalism in customer service. There are also concerns about safety due to an incident with glass on the floor and lackluster employee response during emergencies.

Thorntons logo

Thorntons

3.5

598 E Washington St, Round Lake Park, Illinois

Reviews of this gas station and convenience store reveal a mixed experience. Customers appreciate the clean environment and friendly staff, along with efficient services such as fast air compressors and streamlined payment systems at pumps. However, concerns include security issues like card skimming and negative customer service experiences.

Dunkin' logo

Dunkin'

3.8

369 E Rollins Rd, Round Lake Beach, Illinois

Customers appreciate the friendly service and good coffee but have faced issues with order accuracy and freshness of donuts. The establishment is convenient with multiple service options, though it suffers from high prices and inconsistent product availability.

Dunkin' logo

Dunkin'

4.0

83 W Belvidere Rd, Hainesville, Illinois

The Dunkin' Donuts location on 83 W Belvidere Rd has received mixed reviews, with several customers highlighting poor service and product quality issues. Many expressed dissatisfaction with the preparedness of their orders and interactions with staff, pointing to confusion and rudeness as recurring problems. Despite these criticisms, there are mentions of some positive aspects like the cleanliness of the environment and fast service. The business offers a variety of services including outdoor seating, curbside pickup, delivery, drive-through, and dine-in options. Overall, while Dunkin' Donuts is popular for breakfast and coffee, specific locations may struggle with maintaining consistent quality in both food preparation and customer service.

Dunkin' logo

Dunkin'

3.8

2592 N Illinois 83 #2596, Round Lake Beach, Illinois

The Dunkin' Donuts location in Round Lake Beach has received mixed to negative feedback from customers. Reviews highlight poor service and product availability issues, such as frequent out-of-stock items, particularly donuts and specific flavors like munchkins. The coffee quality is consistently criticized for being subpar, with reports of serving cold or undesirable tasting drinks. Service speed and staff behavior are also major concerns, contributing to customer dissatisfaction.

Thorntons logo

Thorntons

3.6

205 US-12, Volo, Illinois

The business appears to be struggling with stock availability and operational issues, leading to a poor customer experience. Multiple complaints highlight missing items, aggressive staff behavior, and insufficient staffing levels. Despite these challenges, some customers appreciate the convenience of its location near their workplace and friendly cashier interactions.

Dunkin' logo

Dunkin'

4.0

280 US-12, Volo, Illinois

The business is praised for its friendly and welcoming staff, along with a consistently fresh and tasty food menu, particularly noted for coffee and comfort items. However, there are occasional issues with service attitudes and quality control on some orders. The environment is generally clean and well-maintained, offering various seating options suitable for solo diners or those working on laptops.

Dunkin' logo

Dunkin'

4.1

8 US-12, Fox Lake, Illinois

The establishment offers a pleasant dining experience with friendly staff on some days and good coffee quality, which are its strengths. However, there have been significant issues reported concerning service attitude, portion sizes, and cost. Regulars express disappointment due to disrespectful treatment and incorrect orders, contrasting with occasional positive mentions of employee kindness.