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Dunkin'
60 Mohawk Trail, Greenfield, Massachusetts
Phone: +1 413-773-0460
Website: locations.dunkindonuts.com
Summary
The coffee shop is appreciated for its excellent service and great coffee, especially for those who order through the app to ensure accuracy. The atmosphere is friendly and casual, with a family-friendly vibe, but there are complaints about inexperienced staff occasionally affecting service quality. While they offer a variety of dining options including breakfast and lunch, some customers find the donuts can be inconsistent in terms of freshness.
Pros
- great coffee
- friendly atmosphere
- convenient app ordering
- family-friendly environment
- variety of dining options
Cons
- inexperienced staff
- inconsistent donut quality
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
295 Federal St, Greenfield, Massachusetts
The Dunkin' Donuts location experiences frequent order errors and service inconsistencies, leading to customer dissatisfaction. Despite these issues, the staff is often noted for being friendly and personable. The establishment offers a range of services including dine-in, takeout, and drive-through options with various amenities such as free parking and Wi-Fi.
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Adams Donut Shop
348 Federal St, Greenfield, Massachusetts
The donut shop receives high praise for its fresh and delicious donuts with a friendly staff and a clean environment. Customers appreciate the reasonable prices relative to quality and enjoy both classic and specialty options like maple and honey glazed. While some improvements could be made in parking availability, the overall positive experience keeps customers returning.
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Dunkin'
378 Federal St, Greenfield, Massachusetts
Dunkin' Donuts offers a reliable selection of coffee and breakfast items with friendly staff. However, there are recurring issues with drive-thru service accuracy and food quality. The establishment provides various dining options including curbside pickup, delivery, and dine-in services.
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Dunkin'
63 French King Hwy, Erving, Massachusetts
The establishment provides a casual atmosphere with convenient services such as drive-through and curbside pickup. Customers appreciate the friendly staff and clean environment. However, issues with stale coffee flavoring and unsatisfactory handling of complaints are noted. Additionally, some customers faced challenges with specific order quality.
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Dunkin'
50 Church St, Bernardston, Massachusetts
The business is praised for its efficient service and delicious offerings, particularly noted during busy periods around breakfast hours. However, some customers have experienced issues with long wait times and rude staff members, which detract from the overall experience. Despite a small location without parking or drive-thru options, it provides various dining services including takeout and dine-in, making it accessible for different customer needs.
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Dunkin'
1 Greenfield Rd, South Deerfield, Massachusetts
The Dunkin' reviewed here exhibits a mix of strengths and weaknesses according to customer feedback. While some customers praised the coffee quality and friendly service from specific employees, many reported frequent issues with order accuracy and poor customer service overall. Several reviews highlighted the rude behavior of staff members and repeated mistakes in fulfilling orders. The location's accessibility features are well-received, including wheelchair access.
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Dunkin'
303 Amherst Rd, Sunderland, Massachusetts
The Dunkin' location receives consistent praise for its friendly and professional staff, ensuring a pleasant experience with each visit. Customers appreciate the high quality of coffee and quick service, which contribute to an overall positive atmosphere. Despite these strengths, some have noted inconsistencies in food quality recently. The establishment offers various services including curbside pickup, delivery, drive-through, and dine-in options.
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Dunkin'
142 Main St, Haydenville, Massachusetts
The business receives mixed reviews with frequent complaints about customer service and order accuracy. While the location is praised for its ambiance and variety of services like dine-in and takeout, issues persist with employees' attitudes and mistakes in fulfilling orders. Despite these drawbacks, some customers appreciate the coffee and quick service when it functions properly.