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Dunkin'
142 Main St, Haydenville, Massachusetts
Phone: +1 413-268-7220
Website: locations.dunkindonuts.com
Summary
The business receives mixed reviews with frequent complaints about customer service and order accuracy. While the location is praised for its ambiance and variety of services like dine-in and takeout, issues persist with employees' attitudes and mistakes in fulfilling orders. Despite these drawbacks, some customers appreciate the coffee and quick service when it functions properly.
Pros
- great coffee
- multiple dining options
- casual atmosphere
- family-friendly environment
Cons
- poor customer service
- order inaccuracies
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
55 Damon Rd, Northampton, Massachusetts
The establishment offers a pleasant dining experience with friendly service and cleanliness being highlighted. Customers enjoy quick service and the quality of donuts. However, they have reported issues such as inconsistent beverage preparation and confusing parking during peak times. There are also concerns about staff responsiveness and unexpected early closing.
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Dunkin'
132 King St, Northampton, Massachusetts
Customers consistently praise the friendly and efficient service at this establishment, highlighting a welcoming atmosphere with courteous staff. The environment is clean and bright, enhancing the customer experience. While the store offers a variety of breakfast options and good coffee, some customers note high prices as a downside. Additionally, while parking is available, it may be limited during busy times.
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Dunkin'
142 Russell St, Hadley, Massachusetts
Dunkin Donuts offers a pleasant environment with friendly service and good coffee quality. However, some customers have experienced issues with food freshness and order accuracy. The seating area is accessible for wheelchair users, enhancing the dining experience.
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Dunkin'
126 Northampton St, Easthampton, Massachusetts
The Easthampton Dunkin' location has a mixed reputation. Customers appreciate the friendly and knowledgeable staff, quick service, and clean environment. However, there are complaints about poor customer service and food quality, with some instances of long wait times for orders. Despite these issues, the coffee is noted as great, but donuts received less favorable reviews.
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Dunkin'
5 East St, Easthampton, Massachusetts
The reviews highlight mixed experiences at the new establishment, with some customers appreciating the friendly service and ambiance, while others criticize poor food quality and charging for water. The service options are extensive, including dine-in, takeout, and delivery among others.
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Dunkin'
60 Union St, Easthampton, Massachusetts
The Dunkin' location in Easthampton is praised for its friendly and efficient service, with staff members who are attentive to regular customers. The environment is welcoming, offering a variety of food options including coffee, comfort food, and breakfast items. Customers appreciate the convenience provided by multiple service options such as delivery and drive-through.
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Dunkin'
331 Russell St, Hadley, Massachusetts
The establishment is praised for its excellent service and fresh offerings, particularly noted by staff training focused on freshness. While the customer service generally receives high marks, there are instances of less-than-stellar interactions with staff members. The location offers a variety of services including drive-through, curbside pickup, delivery, and dine-in options. It is well-equipped for accessibility needs, providing facilities that cater to wheelchair users.
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Dunkin'
1 Greenfield Rd, South Deerfield, Massachusetts
The Dunkin' reviewed here exhibits a mix of strengths and weaknesses according to customer feedback. While some customers praised the coffee quality and friendly service from specific employees, many reported frequent issues with order accuracy and poor customer service overall. Several reviews highlighted the rude behavior of staff members and repeated mistakes in fulfilling orders. The location's accessibility features are well-received, including wheelchair access.