Summary
The reviews highlight mixed experiences at the new establishment, with some customers appreciating the friendly service and ambiance, while others criticize poor food quality and charging for water. The service options are extensive, including dine-in, takeout, and delivery among others.
Pros
- friendly staff
- good ambiance
- offers coffee
Cons
- poor food quality
- charges for tap water
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
132 King St, Northampton, Massachusetts
Customers consistently praise the friendly and efficient service at this establishment, highlighting a welcoming atmosphere with courteous staff. The environment is clean and bright, enhancing the customer experience. While the store offers a variety of breakfast options and good coffee, some customers note high prices as a downside. Additionally, while parking is available, it may be limited during busy times.
Dunkin'
126 Northampton St, Easthampton, Massachusetts
The Easthampton Dunkin' location has a mixed reputation. Customers appreciate the friendly and knowledgeable staff, quick service, and clean environment. However, there are complaints about poor customer service and food quality, with some instances of long wait times for orders. Despite these issues, the coffee is noted as great, but donuts received less favorable reviews.
Dunkin'
60 Union St, Easthampton, Massachusetts
The Dunkin' location in Easthampton is praised for its friendly and efficient service, with staff members who are attentive to regular customers. The environment is welcoming, offering a variety of food options including coffee, comfort food, and breakfast items. Customers appreciate the convenience provided by multiple service options such as delivery and drive-through.
Dunkin'
55 Damon Rd, Northampton, Massachusetts
The establishment offers a pleasant dining experience with friendly service and cleanliness being highlighted. Customers enjoy quick service and the quality of donuts. However, they have reported issues such as inconsistent beverage preparation and confusing parking during peak times. There are also concerns about staff responsiveness and unexpected early closing.
Dunkin'
Shopping Center, 491 Newton St, South Hadley, Massachusetts
The Dunkin' location on Newton St South Hadley receives mixed reviews regarding customer service and operational efficiency. Some customers appreciated improved behavior from servers, while others experienced rude staff and long wait times without apology or compensation for errors. There are complaints about high prices and unfulfilled orders, but the coffee is generally praised.
Dunkin'
142 Russell St, Hadley, Massachusetts
Dunkin Donuts offers a pleasant environment with friendly service and good coffee quality. However, some customers have experienced issues with food freshness and order accuracy. The seating area is accessible for wheelchair users, enhancing the dining experience.
Dunkin'
77 W State St, Granby, Massachusetts
Dunkin Donuts receives mixed reviews with some customers praising the fast service and quality coffee, while others report issues with order accuracy and customer service. There are complaints about unsanitary conditions in food preparation. The establishment offers a variety of service options including dine-in, takeout, and drive-through.
Dunkin'
473 Pleasant St, Holyoke, Massachusetts
The service at this location has mixed feedback with some customers praising the friendly and efficient staff while others have had negative experiences with order accuracy and management behavior. The environment is clean and well-maintained, yet it appears more suited for quick takeout or drive-thru rather than dine-in due to its limited seating. Parking availability can be problematic, especially during traffic, despite having a parking lot.