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Dunkin'
Shopping Center, 491 Newton St, South Hadley, Massachusetts
Phone: +1 413-533-7988
Website: locations.dunkindonuts.com
Summary
The Dunkin' location on Newton St South Hadley receives mixed reviews regarding customer service and operational efficiency. Some customers appreciated improved behavior from servers, while others experienced rude staff and long wait times without apology or compensation for errors. There are complaints about high prices and unfulfilled orders, but the coffee is generally praised.
Pros
- good coffee quality
- varied dining options
- offers takeout
- wheelchair accessible
Cons
- rude staff encounters
- long wait times
- unfulfilled orders
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
77 W State St, Granby, Massachusetts
Dunkin Donuts receives mixed reviews with some customers praising the fast service and quality coffee, while others report issues with order accuracy and customer service. There are complaints about unsanitary conditions in food preparation. The establishment offers a variety of service options including dine-in, takeout, and drive-through.
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Dunkin'
473 Pleasant St, Holyoke, Massachusetts
The service at this location has mixed feedback with some customers praising the friendly and efficient staff while others have had negative experiences with order accuracy and management behavior. The environment is clean and well-maintained, yet it appears more suited for quick takeout or drive-thru rather than dine-in due to its limited seating. Parking availability can be problematic, especially during traffic, despite having a parking lot.
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330 Main St, Holyoke, Massachusetts
The Dunkin Donuts location receives mixed reviews highlighting both positive and negative experiences. Customers appreciate the quality of breakfast items and fast service but express concerns over management behavior and order accuracy. Some customers have experienced unprofessional conduct from staff members, which negatively impacts their overall perception. Additionally, there are issues with customer service at the drive-thru.
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Dunkin'
5 East St, Easthampton, Massachusetts
The reviews highlight mixed experiences at the new establishment, with some customers appreciating the friendly service and ambiance, while others criticize poor food quality and charging for water. The service options are extensive, including dine-in, takeout, and delivery among others.
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Dunkin'
820 Memorial Dr Suite 1, Chicopee, Massachusetts
Customers report inconsistent food quality and poor customer service at this location. Several patrons have encountered issues such as contaminated food, undercooked items, and unmet requests. The drive-through experience has also been criticized for long wait times and rudeness from staff.
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Bjs Wholesale Club, 650 Memorial Dr, Chicopee, Massachusetts
The donut shop is praised for its delicious Boston creme donuts and friendly service. The coffee quality and quick drive-through option are also highlighted. However, some customers find the prices high. Tonya, the manager, is noted for exceptional customer service. Concerns about staff attitude were mentioned by one reviewer.
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Dunkin'
425 Meadow St, Chicopee, Massachusetts
The reviewed Dunkin' Donuts location has consistently received negative feedback about its service and staff attitude. Customers report rude interactions with employees and errors in fulfilling orders, such as incorrect beverages being served. Additionally, there are complaints regarding poor coffee quality and unhelpful behavior from staff when issues arise. Despite these challenges, the business maintains a clean environment and offers a variety of dining options including breakfast, brunch, lunch, dinner, and dessert. Accessibility for wheelchairs is confirmed.
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The Dunkin' location in Easthampton is praised for its friendly and efficient service, with staff members who are attentive to regular customers. The environment is welcoming, offering a variety of food options including coffee, comfort food, and breakfast items. Customers appreciate the convenience provided by multiple service options such as delivery and drive-through.