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Dunkin'
77 W State St, Granby, Massachusetts
Phone: +1 413-467-3636
Website: locations.dunkindonuts.com
Summary
Dunkin Donuts receives mixed reviews with some customers praising the fast service and quality coffee, while others report issues with order accuracy and customer service. There are complaints about unsanitary conditions in food preparation. The establishment offers a variety of service options including dine-in, takeout, and drive-through.
Pros
- fast service
- quality coffee
- variety of dining options
- convenient location
- good for solo work
Cons
- order inaccuracies
- poor customer service
- unsanitary conditions
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
Shopping Center, 491 Newton St, South Hadley, Massachusetts
The Dunkin' location on Newton St South Hadley receives mixed reviews regarding customer service and operational efficiency. Some customers appreciated improved behavior from servers, while others experienced rude staff and long wait times without apology or compensation for errors. There are complaints about high prices and unfulfilled orders, but the coffee is generally praised.
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Dunkin'
330 Main St, Holyoke, Massachusetts
The Dunkin Donuts location receives mixed reviews highlighting both positive and negative experiences. Customers appreciate the quality of breakfast items and fast service but express concerns over management behavior and order accuracy. Some customers have experienced unprofessional conduct from staff members, which negatively impacts their overall perception. Additionally, there are issues with customer service at the drive-thru.
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Dunkin'
473 Pleasant St, Holyoke, Massachusetts
The service at this location has mixed feedback with some customers praising the friendly and efficient staff while others have had negative experiences with order accuracy and management behavior. The environment is clean and well-maintained, yet it appears more suited for quick takeout or drive-thru rather than dine-in due to its limited seating. Parking availability can be problematic, especially during traffic, despite having a parking lot.
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Dunkin'
5 East St, Easthampton, Massachusetts
The reviews highlight mixed experiences at the new establishment, with some customers appreciating the friendly service and ambiance, while others criticize poor food quality and charging for water. The service options are extensive, including dine-in, takeout, and delivery among others.
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Dunkin'
820 Memorial Dr Suite 1, Chicopee, Massachusetts
Customers report inconsistent food quality and poor customer service at this location. Several patrons have encountered issues such as contaminated food, undercooked items, and unmet requests. The drive-through experience has also been criticized for long wait times and rudeness from staff.
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Dunkin'
Bjs Wholesale Club, 650 Memorial Dr, Chicopee, Massachusetts
The donut shop is praised for its delicious Boston creme donuts and friendly service. The coffee quality and quick drive-through option are also highlighted. However, some customers find the prices high. Tonya, the manager, is noted for exceptional customer service. Concerns about staff attitude were mentioned by one reviewer.
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Dunkin'
470 Burnett Rd, Chicopee, Massachusetts
Customers have mixed experiences at this Dunkin' location, with some praising the coffee and service while others criticize the food quality and staff interactions. The environment is generally clean and pleasant, but there are recurring complaints about unfriendly staff and long wait times. Despite these issues, the location offers a variety of service options, including drive-through and dine-in.
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Dunkin'
4 Harding Ave, Ludlow, Massachusetts
The establishment offers a mixed experience with some positive aspects such as excellent coffee and pastry selection, along with friendly service and cleanliness. However, there are significant issues concerning food quality and employee behavior. While the environment is generally clean and convenient, customers have reported problems like cold or undercooked meals, incorrect orders, and rude employee conduct.