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Dunkin'
473 Pleasant St, Holyoke, Massachusetts
Phone: +1 413-533-3029
Website: locations.dunkindonuts.com
Summary
The service at this location has mixed feedback with some customers praising the friendly and efficient staff while others have had negative experiences with order accuracy and management behavior. The environment is clean and well-maintained, yet it appears more suited for quick takeout or drive-thru rather than dine-in due to its limited seating. Parking availability can be problematic, especially during traffic, despite having a parking lot.
Pros
- friendly staff
- clean environment
- fast coffee service
- extensive menu options
- free parking
Cons
- order accuracy issues
- slow drive-thru service
- difficult parking access
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
330 Main St, Holyoke, Massachusetts
The Dunkin Donuts location receives mixed reviews highlighting both positive and negative experiences. Customers appreciate the quality of breakfast items and fast service but express concerns over management behavior and order accuracy. Some customers have experienced unprofessional conduct from staff members, which negatively impacts their overall perception. Additionally, there are issues with customer service at the drive-thru.
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Dunkin'
Shopping Center, 491 Newton St, South Hadley, Massachusetts
The Dunkin' location on Newton St South Hadley receives mixed reviews regarding customer service and operational efficiency. Some customers appreciated improved behavior from servers, while others experienced rude staff and long wait times without apology or compensation for errors. There are complaints about high prices and unfulfilled orders, but the coffee is generally praised.
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Dunkin'
Shell Oil, 225 Whiting Farms Rd, Holyoke, Massachusetts
The business offers fast and friendly service with a clean environment but has been criticized for inconsistent order accuracy and slow service during peak times. Some customers experienced frustration due to order mix-ups and long wait times despite pre-ordering. However, the staff is noted to be kind and helpful when addressing issues.
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Dunkin'
425 Meadow St, Chicopee, Massachusetts
The reviewed Dunkin' Donuts location has consistently received negative feedback about its service and staff attitude. Customers report rude interactions with employees and errors in fulfilling orders, such as incorrect beverages being served. Additionally, there are complaints regarding poor coffee quality and unhelpful behavior from staff when issues arise. Despite these challenges, the business maintains a clean environment and offers a variety of dining options including breakfast, brunch, lunch, dinner, and dessert. Accessibility for wheelchairs is confirmed.
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Dunkin'
820 Memorial Dr Suite 1, Chicopee, Massachusetts
Customers report inconsistent food quality and poor customer service at this location. Several patrons have encountered issues such as contaminated food, undercooked items, and unmet requests. The drive-through experience has also been criticized for long wait times and rudeness from staff.
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Dunkin'
Bjs Wholesale Club, 650 Memorial Dr, Chicopee, Massachusetts
The donut shop is praised for its delicious Boston creme donuts and friendly service. The coffee quality and quick drive-through option are also highlighted. However, some customers find the prices high. Tonya, the manager, is noted for exceptional customer service. Concerns about staff attitude were mentioned by one reviewer.
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Dunkin'
2068 Riverdale St, West Springfield, Massachusetts
The restaurant offers a convenient location and quick service options with a casual atmosphere suitable for various customer groups including students and families. While some patrons appreciate the coffee quality and friendly environment, concerns are raised about hygiene practices and staff rudeness. The establishment's accessibility features make it inclusive.
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Dunkin'
27 Montgomery St, Chicopee, Massachusetts
The establishment is praised for its friendly staff and strong coffee but criticized for service inconsistencies at the drive-thru. Customers appreciate the fast service and community feel, though some have had negative experiences with order mistakes and staffing issues. The environment is noted to be clean with a variety of dining options available.