Summary
The business offers a friendly environment with popular donuts and coffee, but has received criticism for poor customer service and pricing issues. While the atmosphere is generally appreciated, some customers have encountered rude behavior from staff. The establishment provides various dining options and accessibility features.
Pros
- popular donuts
- clean environment
- good coffee
- family-friendly atmosphere
- varied menu
Cons
- rude service
- pricing issues
- staff attitude problems
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
3438 John F. Kennedy Blvd, Jersey City, New Jersey
The Dunkin' location reviewed has mixed feedback, with some customers reporting poor customer service and management issues, while others appreciate the coffee offerings. Complaints include unprofessional staff behavior and replacement of ordered items without consent. Despite these negatives, the business does offer a range of services including takeout and dine-in options.
Dunkin'
USPS Sorting Facility, 80 County Rd, Jersey City, New Jersey
The business offers a casual dining experience with a range of services including curbside pickup and delivery. It is popular for breakfast and solo dining, featuring great coffee and vegetarian options. While some customers appreciate the mango smoothie and prompt service in certain instances, there are recurring complaints about incorrect orders and poor customer service.
Dunkin'
318 Central Ave, Jersey City, New Jersey
The business offers a welcoming atmosphere with friendly staff and good quality coffee. However, there are some notable service inconsistencies and quality control issues affecting customer satisfaction. While some patrons appreciate the fast service and cleanliness, others report problems like poor order accuracy and inadequate responses to complaints.
Dunkin'
31 Broadway, Jersey City, New Jersey
The location suffers from poor customer service and slow operations, which diminish significantly impacts the overall experience. Customers face issues such as forgetting orders, serving stale pastries, and having a negative attitude. Additionally, the quality of coffee has been criticized for being too diluted. Despite these challenges, some customers appreciate the food offerings and find it suitable for working on laptops.
Dunkin'
507 Summit Ave, Jersey City, New Jersey
The business is experiencing widespread customer dissatisfaction primarily due to poor service and frequent order mistakes. Customers have reported rude interactions with staff and issues such as incorrect orders and delayed service times. While some customers appreciate the coffee quality and quick service during less busy periods, the overall experience is marred by negative encounters and operational inefficiencies.
Dunkin'
147 Palisade Ave, Jersey City, New Jersey
The business offers a casual atmosphere with strong coffee and dessert options, suitable for various dining preferences including breakfast and lunch. While there are positive remarks about the quality of food and drinks, multiple negative comments point to poor customer service and operational issues affecting order accuracy and efficiency.
Dunkin'
40 Journal Square Plaza, Jersey City, New Jersey
The business offers a friendly and helpful service with great coffee and dessert options, but has some notable downsides. While customers appreciate the fast and courteous staff, there are complaints about high prices for simple requests like less ice in drinks. Moreover, the food quality received mixed reviews due to an instance of burnt items being served. An additional issue is the prohibition against restroom use by paying customers, which several patrons found unacceptable.
Dunkin'
Train Station, 100 Laurel Hill Dr, Secaucus, New Jersey
The business offers a variety of services including takeout and dine-in, with highlights on great coffee and breakfast offerings. Reviews indicate mixed experiences, with praise for service speed at certain times but criticism regarding price hikes and handling of mobile payments. The establishment provides a casual atmosphere suitable for families and tourists.