Dunkin' logo

Dunkin'

(3.9)

40 Journal Square Plaza, Jersey City, New Jersey

Dunkin' storefront

Summary

The business offers a friendly and helpful service with great coffee and dessert options, but has some notable downsides. While customers appreciate the fast and courteous staff, there are complaints about high prices for simple requests like less ice in drinks. Moreover, the food quality received mixed reviews due to an instance of burnt items being served. An additional issue is the prohibition against restroom use by paying customers, which several patrons found unacceptable.

Pros

  • Friendly and helpful staff
  • Great coffee and dessert
  • Offers multiple dining options
  • Accessible for wheelchair users
  • Provides various payment methods

Cons

  • High prices for minor changes
  • Prohibits restroom use for customers
  • Occasional quality control issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday6AM-9PM
friday6AM-9PM
saturday5AM-9PM
sunday5:30AM-8:30PM

Location

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3.8

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4.3

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3.8

463 Tonnelle Ave, Jersey City, New Jersey

The business offers a friendly environment with popular donuts and coffee, but has received criticism for poor customer service and pricing issues. While the atmosphere is generally appreciated, some customers have encountered rude behavior from staff. The establishment provides various dining options and accessibility features.

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Hidden Grounds Chai & Coffee House

4.6

276 1st St, Jersey City, New Jersey

The café offers a cozy and trendy atmosphere with great coffee, live performances, and delicious breakfast options. It's praised for its friendly service, quality drinks, and creative dishes like avocado toast. Outdoor seating is available, along with delivery, takeout, and dine-in services. The establishment is women-owned and provides a welcoming environment for various groups including families and the LGBTQ+ community.

Dunkin' logo

Dunkin'

3.9

402 Grand St #436, Jersey City, New Jersey

The business offers a variety of services including drive-through and delivery options, with a focus on breakfast and good coffee. While the staff is generally friendly and helpful, some customers have reported rude interactions. Food quality varies, with concerns about freshness and preparation consistency.

Dunkin' logo

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4.1

854 Jersey Ave, Jersey City, New Jersey

Dunkin' Donuts offers a variety of tasty food and beverages with efficient service. Reviews indicate friendly staff but highlight occasional issues like rude interactions and order inaccuracies. The establishment provides convenient pickup options and has an inviting atmosphere.