Dunkin'

40 Journal Square Plaza, Jersey City, New Jersey

The business offers a friendly and helpful service with great coffee and dessert options, but has some notable downsides. While customers appreciate the fast and courteous staff, there are complaints about high prices for simple requests like less ice in drinks. Moreover, the food quality received mixed reviews due to an instance of burnt items being served. An additional issue is the prohibition against restroom use by paying customers, which several patrons found unacceptable.

507 Summit Ave, Jersey City, New Jersey

The business is experiencing widespread customer dissatisfaction primarily due to poor service and frequent order mistakes. Customers have reported rude interactions with staff and issues such as incorrect orders and delayed service times. While some customers appreciate the coffee quality and quick service during less busy periods, the overall experience is marred by negative encounters and operational inefficiencies.

31 Broadway, Jersey City, New Jersey

The location suffers from poor customer service and slow operations, which diminish significantly impacts the overall experience. Customers face issues such as forgetting orders, serving stale pastries, and having a negative attitude. Additionally, the quality of coffee has been criticized for being too diluted. Despite these challenges, some customers appreciate the food offerings and find it suitable for working on laptops.

511 West Side Ave, Jersey City, New Jersey

The establishment has mixed reviews with some customers appreciating the custom donuts and excellent service, while others criticize specific staff members for their rude behavior. There are also complaints about inconsistent availability of popular items on weekends. Despite these issues, the shop offers a variety of services and amenities such as drive-thru, dine-in, and takeout options, along with good accessibility features.

402 Grand St #436, Jersey City, New Jersey

The business offers a variety of services including drive-through and delivery options, with a focus on breakfast and good coffee. While the staff is generally friendly and helpful, some customers have reported rude interactions. Food quality varies, with concerns about freshness and preparation consistency.

361 Martin Luther King Dr, Jersey City, New Jersey

The Dunkn' location receives mixed feedback from customers. The staff is praised for their friendliness and politeness, contributing to a positive atmosphere and efficient service. However, concerns are raised about unsavory individuals loitering near the drive-thru and storefront, potentially deterring customers. There are also complaints about incorrect coffee orders but improvements were noted when addressed directly with management.

147 Palisade Ave, Jersey City, New Jersey

The business offers a casual atmosphere with strong coffee and dessert options, suitable for various dining preferences including breakfast and lunch. While there are positive remarks about the quality of food and drinks, multiple negative comments point to poor customer service and operational issues affecting order accuracy and efficiency.

276 1st St, Jersey City, New Jersey

The café offers a cozy and trendy atmosphere with great coffee, live performances, and delicious breakfast options. It's praised for its friendly service, quality drinks, and creative dishes like avocado toast. Outdoor seating is available, along with delivery, takeout, and dine-in services. The establishment is women-owned and provides a welcoming environment for various groups including families and the LGBTQ+ community.