Dunkin' storefront

Summary

The establishment has mixed reviews with some customers appreciating the custom donuts and excellent service, while others criticize specific staff members for their rude behavior. There are also complaints about inconsistent availability of popular items on weekends. Despite these issues, the shop offers a variety of services and amenities such as drive-thru, dine-in, and takeout options, along with good accessibility features.

Pros

  • excellent custom donuts
  • friendly service at times
  • good for working on laptop
  • offers coffee
  • casual atmosphere

Cons

  • rude staff behavior
  • inconsistent item availability
  • long wait times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday4AM-7:30PM
tuesday4AM-9PM
wednesday4AM-9PM
thursday4AM-9PM
friday4AM-9PM
saturday4AM-9PM
sunday4AM-9PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.0

725 NJ-440, Jersey City, New Jersey

The establishment offers a variety of dining options including breakfast and coffee with good service for working on laptops, but suffers from poor customer service. Reviews highlight issues such as rude staff, language barriers, and unsanitary conditions, which overshadow the positive aspects like great coffee and a cozy atmosphere.

Dunkin' logo

Dunkin'

4.2

361 Martin Luther King Dr, Jersey City, New Jersey

The Dunkn' location receives mixed feedback from customers. The staff is praised for their friendliness and politeness, contributing to a positive atmosphere and efficient service. However, concerns are raised about unsavory individuals loitering near the drive-thru and storefront, potentially deterring customers. There are also complaints about incorrect coffee orders but improvements were noted when addressed directly with management.

Dunkin' logo

Dunkin'

4.1

2039 John F. Kennedy Blvd, Jersey City, New Jersey

The café offers a welcoming environment with strong coffee offerings and varied seating options that appeal to university students and faculty. However, consistent issues with order accuracy and service speed detract from the overall experience. Despite these challenges, staff are noted for their politeness, especially in handling mistakes without additional charges.

Dunkin' logo

Dunkin'

3.9

739 Bergen Ave, Jersey City, New Jersey

The establishment provides a friendly and welcoming atmosphere, highlighted by its excellent coffee offerings and casual environment suitable for solo diners working on laptops. However, there are serious concerns regarding sanitation issues with visible pest infestations. The service is noted to be accommodating despite these challenges, with an affordable menu that includes vegetarian options.

Dunkin' logo

Dunkin'

3.9

40 Journal Square Plaza, Jersey City, New Jersey

The business offers a friendly and helpful service with great coffee and dessert options, but has some notable downsides. While customers appreciate the fast and courteous staff, there are complaints about high prices for simple requests like less ice in drinks. Moreover, the food quality received mixed reviews due to an instance of burnt items being served. An additional issue is the prohibition against restroom use by paying customers, which several patrons found unacceptable.

Dunkin' logo

Dunkin'

3.8

31 Broadway, Jersey City, New Jersey

The location suffers from poor customer service and slow operations, which diminish significantly impacts the overall experience. Customers face issues such as forgetting orders, serving stale pastries, and having a negative attitude. Additionally, the quality of coffee has been criticized for being too diluted. Despite these challenges, some customers appreciate the food offerings and find it suitable for working on laptops.

Dunkin' logo

Dunkin'

4.0

507 Summit Ave, Jersey City, New Jersey

The business is experiencing widespread customer dissatisfaction primarily due to poor service and frequent order mistakes. Customers have reported rude interactions with staff and issues such as incorrect orders and delayed service times. While some customers appreciate the coffee quality and quick service during less busy periods, the overall experience is marred by negative encounters and operational inefficiencies.

Dunkin' logo

Dunkin'

3.9

402 Grand St #436, Jersey City, New Jersey

The business offers a variety of services including drive-through and delivery options, with a focus on breakfast and good coffee. While the staff is generally friendly and helpful, some customers have reported rude interactions. Food quality varies, with concerns about freshness and preparation consistency.