Summary
The reviews indicate dissatisfaction with service accuracy and speed at this establishment. Customers have experienced issues with receiving incorrect orders, particularly regarding coffee, and feel that staff members are dismissive rather than apologetic when problems arise. The quality of donuts has also been criticized under the new management. Despite these negatives, some customers highlight positive aspects such as a good coffee selection and family-friendly atmosphere.
Pros
- great coffee
- family-friendly
- casual atmosphere
- wheelchair accessible
- varied service options
Cons
- incorrect orders
- rude staff
- slow service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
B. Doughnut La Plata
6700 Crain Hwy, La Plata, Maryland
The bakery offers a variety of excellent donuts, including vegan options, with fast and friendly service in a clean environment. While coffee is praised for its quality, some customers have experienced issues with stale donuts. There are mixed reviews regarding customer service experiences.
Donut Connection
6498 Crain Hwy, La Plata, Maryland
The business is highly praised for its delicious donuts and coffee, with a particular emphasis on the freshness and variety of flavors available. The service is generally regarded as friendly, though some customers have noted issues with preparedness during early hours. While there are positive remarks about cleanliness and efficiency, concerns over limited parking and high prices were mentioned. The business offers takeout options and accepts various payment methods.
Dunkin'
48 Drury Dr, La Plata, Maryland
The reviews for Dunkin present a mixed picture with several positive aspects such as excellent coffee and donuts, alongside notable service issues like frequent order mistakes and poor staff interactions. Many customers appreciate the fast drive-thru service and cleanliness but are frustrated by consistent errors in orders and rude behavior from employees. Despite these problems, some items remain consistently praised.
Dunkin'
3500 Russell Rd, Quantico, Virginia
The Quantico Dunkin Donuts has received mixed reviews regarding its service and product quality. While some customers appreciate the friendly and efficient staff, others have encountered issues with stale donuts and unprofessional service. The establishment offers a variety of dining options and amenities, including wheelchair accessibility and several payment methods.
Dunkin'
30170 Three Notch Rd, Charlotte Hall, Maryland
Customers have consistently criticized this Dunkin' location for poor service and food quality. Frequent complaints include slow service, incorrect orders, and inadequate heating of food items. Despite the negative experiences, some customers continue to visit due to its convenient offerings such as breakfast options and coffee.
Dunkin'
18021 Main St, Dumfries, Virginia
The establishment provides professional service with a focus on coffee and desserts but struggles with customer experience consistency. Staff attitude varies significantly across visits, impacting the overall perception of service quality. Despite these issues, many enjoy the variety in dessert options and appreciate their accessibility features.
Dunkin'
3510 Crain Hwy, Waldorf, Maryland
The Dunkin' Donuts location offers a mix of experiences with some positive feedback on service and product freshness, but also notable issues with food quality and order accuracy. Customers appreciate the fast and friendly service from staff like Brandon, and the cleanliness of the establishment is frequently mentioned positively. However, there are recurring complaints about poor food quality, particularly donuts and breakfast items such as bacon. Additionally, problems with order fulfillment through delivery services have caused dissatisfaction.
Dunkin'
305 Garrisonville Rd Ste 102, Stafford, Virginia
The location offers a mix of good and disappointing experiences. Customers appreciate the variety and quality of donuts, fast delivery service, and cleanliness, but face issues with rude staff during point redemptions and inconsistent filling of donuts. Service quality varies significantly between interactions.