Dunkin' logo

Dunkin'

(4.3)

802 Tower Dr, Lake Villa, Illinois

Dunkin' storefront

Summary

The new Dunkin' Donuts on Deep Lake Road has received positive feedback for its excellent coffee and donut offerings, fast and friendly service, and clean environment. Customers appreciate the modern layout, quality ingredients, and efficiency in both in-store and drive-thru services. However, some concerns were raised regarding pricing adjustments for customization options.

Pros

  • excellent coffee
  • fresh donuts
  • fast service
  • clean store
  • friendly staff

Cons

  • additional charges
  • high prices

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

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3.6

In Walmart, 475 IL-173, Antioch, Illinois

The reviews for this Dunkin' location highlight a mixed experience with some commendable service and quality aspects alongside notable shortcomings. Customers appreciated the friendly staff and coffee quality but faced issues like slow service, lack of management attentiveness, and poor customer interaction. The cleanliness was satisfactory considering high foot traffic, yet there were moments where staff attitude detracted from the overall experience.

Dunkin' logo

Dunkin'

3.9

442 Orchard St, Antioch, Illinois

The reviews indicate significant dissatisfaction with the service quality and food hygiene at this location, suggesting a decline since staff changes. Despite having various amenities and offerings, customers frequently encounter rude employees and subpar food presentation.

Dunkin' logo

Dunkin'

3.8

2592 N Illinois 83 #2596, Round Lake Beach, Illinois

The Dunkin' Donuts location in Round Lake Beach has received mixed to negative feedback from customers. Reviews highlight poor service and product availability issues, such as frequent out-of-stock items, particularly donuts and specific flavors like munchkins. The coffee quality is consistently criticized for being subpar, with reports of serving cold or undesirable tasting drinks. Service speed and staff behavior are also major concerns, contributing to customer dissatisfaction.

Dunkin' logo

Dunkin'

3.6

3200 Sand Lake Rd, Lindenhurst, Illinois

The business offers friendly service and a clean environment with good coffee and delicious donuts. However, there are concerns about staff politeness in the drive-thru and inconsistency in food quality. The establishment has recently been remodeled to appear more welcoming but lacks sufficient seating.

Thorntons logo

Thorntons

3.7

180 E Rollins Rd, Round Lake Beach, Illinois

The reviews highlight a mix of positive and negative experiences at the establishment. While some customers appreciate friendly staff like Jason and overall cleanliness, others report rude behavior from specific employees and unprofessionalism in customer service. There are also concerns about safety due to an incident with glass on the floor and lackluster employee response during emergencies.

Dunkin' logo

Dunkin'

3.8

369 E Rollins Rd, Round Lake Beach, Illinois

Customers appreciate the friendly service and good coffee but have faced issues with order accuracy and freshness of donuts. The establishment is convenient with multiple service options, though it suffers from high prices and inconsistent product availability.

Thorntons logo

Thorntons

3.5

598 E Washington St, Round Lake Park, Illinois

Reviews of this gas station and convenience store reveal a mixed experience. Customers appreciate the clean environment and friendly staff, along with efficient services such as fast air compressors and streamlined payment systems at pumps. However, concerns include security issues like card skimming and negative customer service experiences.

Dunkin' logo

Dunkin'

3.6

751 N Fairfield Rd, Round Lake, Illinois

The establishment offers a variety of dining options and services, including coffee, breakfast, and quick bites, with both dine-in and takeout available. However, there are significant concerns regarding service quality, order accuracy, and employee behavior. Customers have reported multiple instances of incorrect orders and rude interactions with staff. Despite these issues, the place is appreciated for its accessibility features.