Summary
The Dunkin' location at exit 232 on I-40 Lebanon Tennessee receives consistently negative feedback from customers. The primary issues highlighted include long wait times for service both in the drive-thru and inside the store, which significantly detract from customer experience. Additionally, there is a notable concern regarding the freshness of their donuts, with multiple reviews indicating that the pastries were stale or smaller than expected. Despite these drawbacks, some customers recognize its accessibility features and mention positive interactions with specific employees.
Pros
- Accessible for wheelchair users
- Friendly staff members
- Variety in breakfast options
Cons
- Extremely long wait times
- Stale pastries
- Confused employees
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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243 TN-109, Lebanon, Tennessee
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The Dunkin' location generally offers excellent service and a clean environment, but faces issues with order accuracy and staff attentiveness. While the coffee quality is praised by some, others note inconsistencies in preparation. The drive-through experience can be slow, yet the indoor dining setup is efficient and accommodating.