Thorntons

350 Tennessee Blvd 109 N, Lebanon, Tennessee

The Dunkin' location at exit 232 on I-40 Lebanon Tennessee receives consistently negative feedback from customers. The primary issues highlighted include long wait times for service both in the drive-thru and inside the store, which significantly detract from customer experience. Additionally, there is a notable concern regarding the freshness of their donuts, with multiple reviews indicating that the pastries were stale or smaller than expected. Despite these drawbacks, some customers recognize its accessibility features and mention positive interactions with specific employees.

15025 Central Pike, Lebanon, Tennessee

The establishment is praised for its cleanliness and friendly service, offering decent prices on gas and good quality food items like the Lemon Frosted Blueberry donuts and pizza wedges. However, it suffers from limited parking space, which can be problematic for larger vehicles, and there have been reports of aggressive employee behavior. The facility provides a comfortable environment with amenities such as clean restrooms and free parking.

1645 W Main St, Lebanon, Tennessee

The business offers professional and polite service despite some staff being new, ensuring orders are prepared correctly. However, there are occasional service issues and dissatisfaction with free add-ons like ice in coffee. The store maintains a clean environment, offering a variety of services including drive-through, delivery, and dine-in options.

102 Hartmann Dr C, Lebanon, Tennessee

Customers appreciate the welcoming atmosphere and delicious donuts at this establishment, noting its family-friendly environment and excellent service. However, there are issues with inconsistent operating hours and limited availability of certain items like apple fritters. Despite these challenges, patrons often return due to the kindness shown by staff and quality food.

1021 W Main St, Lebanon, Tennessee

The bakery offers a small-town charm with generally excellent service and food quality. However, there have been issues with fulfilling custom orders, particularly for specialty items like wedding cupcakes. Service consistency seems to vary, with some customers experiencing subpar interactions. Despite these inconsistencies, the bakery is appreciated for its friendly staff and fair pricing.

636 S Cumberland St, Lebanon, Tennessee

The Dunkin' location generally offers excellent service and a clean environment, but faces issues with order accuracy and staff attentiveness. While the coffee quality is praised by some, others note inconsistencies in preparation. The drive-through experience can be slow, yet the indoor dining setup is efficient and accommodating.

2234 N Mt Juliet Rd, Mt. Juliet, Tennessee

The business receives mixed reviews with consistent complaints about the quality of donuts and customer service. While some customers appreciate the fast and friendly service in the past, recent experiences highlight staff indifference and poor order fulfillment. The coffee offerings are noted but criticized for sweetness, and there is a recurring issue with equipment malfunctions. Despite these issues, the business maintains various service options and accessibility features.

3993 N Mt Juliet Rd B, Mt. Juliet, Tennessee

The establishment is praised for its variety of delicious donuts and exceptional customer service. Reviews highlight the fresh quality of their products and a welcoming environment provided by friendly staff. While there are positives regarding seating space and convenient parking options, some concerns about pricing have been noted. The shop offers multiple service options including takeout, drive-through, and dine-in.