Summary
The business is praised for its exceptional customer service and consistently high-quality coffee, which makes it a popular choice for breakfast and solo dining experiences. However, there are occasional issues with closing times not aligning with posted hours, leading to some customer dissatisfaction. The staff's attention to detail in remembering regular orders is highlighted positively.
Pros
- excellent customer service
- consistent coffee quality
- friendly staff
- fast order processing
Cons
- inconsistent closing times
- occasional order mistakes
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Thorntons
12052 Western Ave, Blue Island, Illinois
The establishment offers a variety of food and drink options, including coffee and donuts that are highly praised by customers. However, there are concerns about overcharging for items and misleading hours of operation on their website. The customer service is generally positive with some employees standing out as particularly friendly.
Dunkin'
11843 S Pulaski Rd, Alsip, Illinois
The reviews indicate a mixed experience at this Dunkin' location, with several customers facing issues related to order inaccuracies and service errors. Despite these problems, the business offers various amenities such as curbside pickup, delivery, drive-through, and onsite services. The environment is family-friendly and casual, providing seating options suitable for different dining occasions.
Dunkin'
3206 W 111th St, Chicago, Illinois
Customers appreciate the friendly and efficient service at this Dunkin' location, especially praising their coffee and staff. However, some issues with parking congestion and occasional order inaccuracies are noted. The establishment maintains a clean and welcoming environment, enhancing customer satisfaction.
Thorntons
2330 Burr Oak Ave, Blue Island, Illinois
The business is criticized for poor customer service and cleanliness issues. The ice cream machine often malfunctions during winter, contributing to a negative experience. Staff interactions are frequently described as rude, which affects the overall atmosphere negatively. Despite these challenges, some customers appreciate that the establishment is open 24 hours.
Dunkin'
2323 W 127th St, Blue Island, Illinois
Customers appreciate the friendly service and quality of items like coffee and desserts. However, some express concerns about high prices and cleanliness issues observed with food products, such as flies on donuts. The establishment offers a variety of service options including dine-in and takeout, and is well-equipped for different needs with amenities like free parking and Wi-Fi.
Dunkin'
1943 W Monterey Ave, Chicago, Illinois
The business offers a variety of services including drive-through and takeout, with a focus on breakfast items like coffee and donuts. Customers appreciate the proximity to home and highway, as well as the service for kids. However, there are recurring complaints about rude staff and order accuracy issues.
Dunkin'
13101 S Western Ave, Blue Island, Illinois
The establishment is appreciated for its friendly service and enjoyable atmosphere. However, there are concerns regarding the taste of specific coffee flavors. The freshness of bakery items seems inconsistent, with a preference for locally made donuts. Despite these issues, some customers value the overall experience.
Dunkin'
4361 W 127th St, Alsip, Illinois
Customers appreciate the consistently good quality of coffee and food at this location, alongside friendly service and a clean environment. However, there are concerns about inconsistent employee behavior, pricing, and product quality. The management's responsiveness to issues varies significantly among staff members.