Dunkin' logo

Dunkin'

(3.7)

5757 W Monee Manhattan Rd, Monee, Illinois

Dunkin' storefront

Summary

The reviews present mixed feedback about the Dunkin’ Donuts location. Customers appreciate the quality coffee and well-maintained environment but express concerns over inconsistent food preparation and slow service. Several negative experiences involve issues with order accuracy and staff communication, impacting customer satisfaction. Despite these drawbacks, the establishment is noted for its convenient location and various service options.

Pros

  • quality coffee
  • clean environment
  • convenient location
  • friendly service at times
  • variety of payment methods

Cons

  • inconsistent food quality
  • slow service
  • order inaccuracies

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4AM-8PM
sunday5AM-8PM

Location

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