Dunkin' logo

Dunkin'

(3.7)

230 Roosevelt Dr, Monroe, Connecticut

Dunkin' storefront

Summary

The reviewed location presents mixed experiences with commendable service and product quality contrasted by operational inefficiencies and customer dissatisfaction. Patrons appreciate the welcoming staff and high-quality offerings like donuts and coffee but criticize long wait times, order mistakes, and inconsistent service. These issues suggest a need for improved training or management to enhance the overall experience.

Pros

  • welcoming staff
  • high-quality donuts
  • fast curbside pickup
  • variety of breakfast options
  • casual atmosphere

Cons

  • long wait times
  • order inaccuracies
  • inconsistent service quality
  • insufficient staff training

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-4PM
tuesday5AM-4PM
wednesday5AM-4PM
thursday5AM-4PM
friday5AM-4PM
saturday5AM-4PM
sunday5AM-4PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.0

354 Roosevelt Dr, Seymour, Connecticut

The establishment has mixed reviews with praise for its donuts and friendly service but criticism for frequent order mistakes and long wait times. Coffee quality is inconsistent according to customers. The business offers a variety of services including outdoor seating, delivery, and drive-through options.

Dunkin' logo

Dunkin'

3.6

Bp Gas Station, 198 Leavenworth Rd, Shelton, Connecticut

The Dunkin' Donuts location is popular for its coffee and breakfast offerings but faces significant operational challenges. Customers frequently experience long wait times due to understaffing, resulting in overwhelmed employees who struggle with high order volumes both inside and at the drive-thru. Issues with incorrect orders and poor customer service have been reported, leading to dissatisfaction among regular patrons. Despite these issues, the location provides a clean environment with various dining options.

Dunkin' logo

Dunkin'

4.5

60 Oxford Rd, Oxford, Connecticut

This Dunkin' is generally well-regarded for its friendly staff and efficient service, with clean facilities and accurate orders. However, there are concerns about handling food allergies and a rigid drive-thru policy that requires customers to enter the store under certain circumstances. Parking can be difficult during busy times.

Dunkin' logo

Dunkin'

4.1

Tri-Town Plaza, 814 Derby Ave, Seymour, Connecticut

The establishment offers fast and friendly service with a clean environment, making it attractive for those looking to dine quickly. However, repeated customer complaints highlight significant issues with order accuracy and management's response to these problems. Several reviews mention receiving orders that are incorrect or of poor quality, indicating inconsistent food preparation and customer service challenges. Management interactions have been described as unprofessional by some customers.

Dunkin' logo

Dunkin'

3.8

695 Main St, Monroe, Connecticut

The business offers a variety of services including drive-through and dine-in options with great coffee being a highlight. While the service is generally fast and friendly, there are instances of order errors and issues with equipment like espresso machines. The location is family-friendly and accessible for wheelchair users.

Heavenly Donuts logo

Heavenly Donuts

4.3

716 Derby Ave, Seymour, Connecticut

The establishment offers a variety of breakfast sandwiches and donuts with generally positive service experiences. Customers appreciate the friendly staff and clean environment but face issues like limited parking and inconsistent food handling. While coffee is popular, there are no vegan or gluten-free options available.

Dunkin' logo

Dunkin'

3.8

1450 Southford Rd, Southbury, Connecticut

The Dunkin' location experiences mixed reviews regarding service speed and order accuracy, especially with mobile orders. Customers appreciate the friendly staff and cleanliness but have encountered issues such as long waits and incorrect orders. The establishment is noted for its convenient location and family-friendly atmosphere.

Dunkin' logo

Dunkin'

3.7

999 Main St S, Southbury, Connecticut

Dunkin Donuts offers a clean and comfortable environment with fast service, but has mixed reviews regarding the quality of drinks and customer treatment. Some customers appreciate the seating and coffee, while others have experienced poor service and incorrect orders. The establishment features several accessibility options and offers various dining services.