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Dunkin'
230 Roosevelt Dr, Monroe, Connecticut
Phone: +1 203-268-5298
Website: locations.dunkindonuts.com
Summary
The reviewed location presents mixed experiences with commendable service and product quality contrasted by operational inefficiencies and customer dissatisfaction. Patrons appreciate the welcoming staff and high-quality offerings like donuts and coffee but criticize long wait times, order mistakes, and inconsistent service. These issues suggest a need for improved training or management to enhance the overall experience.
Pros
- welcoming staff
- high-quality donuts
- fast curbside pickup
- variety of breakfast options
- casual atmosphere
Cons
- long wait times
- order inaccuracies
- inconsistent service quality
- insufficient staff training
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
354 Roosevelt Dr, Seymour, Connecticut
The establishment has mixed reviews with praise for its donuts and friendly service but criticism for frequent order mistakes and long wait times. Coffee quality is inconsistent according to customers. The business offers a variety of services including outdoor seating, delivery, and drive-through options.
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Dunkin'
Bp Gas Station, 198 Leavenworth Rd, Shelton, Connecticut
The Dunkin' Donuts location is popular for its coffee and breakfast offerings but faces significant operational challenges. Customers frequently experience long wait times due to understaffing, resulting in overwhelmed employees who struggle with high order volumes both inside and at the drive-thru. Issues with incorrect orders and poor customer service have been reported, leading to dissatisfaction among regular patrons. Despite these issues, the location provides a clean environment with various dining options.
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Dunkin'
60 Oxford Rd, Oxford, Connecticut
This Dunkin' is generally well-regarded for its friendly staff and efficient service, with clean facilities and accurate orders. However, there are concerns about handling food allergies and a rigid drive-thru policy that requires customers to enter the store under certain circumstances. Parking can be difficult during busy times.
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Dunkin'
Tri-Town Plaza, 814 Derby Ave, Seymour, Connecticut
The establishment offers fast and friendly service with a clean environment, making it attractive for those looking to dine quickly. However, repeated customer complaints highlight significant issues with order accuracy and management's response to these problems. Several reviews mention receiving orders that are incorrect or of poor quality, indicating inconsistent food preparation and customer service challenges. Management interactions have been described as unprofessional by some customers.
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Dunkin'
695 Main St, Monroe, Connecticut
The business offers a variety of services including drive-through and dine-in options with great coffee being a highlight. While the service is generally fast and friendly, there are instances of order errors and issues with equipment like espresso machines. The location is family-friendly and accessible for wheelchair users.
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Heavenly Donuts
716 Derby Ave, Seymour, Connecticut
The establishment offers a variety of breakfast sandwiches and donuts with generally positive service experiences. Customers appreciate the friendly staff and clean environment but face issues like limited parking and inconsistent food handling. While coffee is popular, there are no vegan or gluten-free options available.
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Dunkin'
1450 Southford Rd, Southbury, Connecticut
The Dunkin' location experiences mixed reviews regarding service speed and order accuracy, especially with mobile orders. Customers appreciate the friendly staff and cleanliness but have encountered issues such as long waits and incorrect orders. The establishment is noted for its convenient location and family-friendly atmosphere.
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Dunkin'
999 Main St S, Southbury, Connecticut
Dunkin Donuts offers a clean and comfortable environment with fast service, but has mixed reviews regarding the quality of drinks and customer treatment. Some customers appreciate the seating and coffee, while others have experienced poor service and incorrect orders. The establishment features several accessibility options and offers various dining services.