Dunkin'

1559 N Main St, Palmer, Massachusetts

The business generally provides a clean environment with good coffee, but there are significant issues with staff behavior and order accuracy. While the service is fast and friendly at times, inconsistency in customer interaction and professional handling of orders detracts from the overall experience.

1144 Thorndike St, Palmer, Massachusetts

The establishment is popular for its excellent coffee and quick service, with both positive experiences of friendly staff and fast service noted. However, there are concerns about employee attentiveness and the freshness of coffee. Parking appears to be adequate given the free options available.

3 Allen St, Hampden, Massachusetts

The service quality varies significantly depending on the staff member encountered, with some reports of rude behavior by temporary summer employees and management issues. Despite this inconsistency in customer service, the establishment is praised for its coffee quality, cleanliness, and overall friendly atmosphere from regular staff members. There are concerns about occasional product quality lapses like improper coffee preparation. The business provides a range of dining options and accessibility features.

3086 S Main St, Bondsville, Massachusetts

The reviews consistently point to poor customer service and quality control issues at Dunkin'. Customers experience long wait times despite visible staff availability, often leading to frustration due to incorrect orders. The food is criticized for being mass-produced and not fresh, with several reports of undercooked or reheated items. Additionally, there are concerns about hygiene and cleanliness within the stores. Despite these negatives, some customers appreciate the convenience of offerings like coffee.

2144 Boston Rd, Wilbraham, Massachusetts

The establishment receives mixed feedback regarding service and food quality. Customers often experience delays, incorrect orders, and staff attitude issues. However, the coffee is praised for its quality, and some customers appreciate the fast service during non-peak hours.

22 W Stafford Rd, Stafford, Connecticut

The business generally receives positive feedback for its friendly and efficient service, especially highlighted by the quality of coffee and food items like munchkins. However, there are concerns about inconsistent service experiences, particularly in the drive-thru where wait times can be long. Some customers have reported unfriendly interactions with staff members, although this does not seem to be a widespread issue.

1918 Wilbraham Rd, Springfield, Massachusetts

Customers appreciate the consistently good coffee and efficient service at this Dunkin' Donuts location, which offers a range of dining options including breakfast and takeout. However, some patrons have reported inconsistent product quality and rude employees, leading to dissatisfaction in certain areas. The establishment is noted for its family-friendly atmosphere, casual environment, and accessibility features.

1761 Allen St, Springfield, Massachusetts

The business faces significant challenges with food quality and service consistency. Customers report issues such as incorrect orders, poor food texture, and long wait times at the drive-through. While some appreciate the friendly manager interaction and good coffee, negative experiences overshadow these positives. The establishment offers a range of dining options and has several amenities, but improvements in order accuracy and customer greetings are necessary.