Dunkin'
1761 Allen St, Springfield, Massachusetts
Phone: +1 413-782-4590
Website: locations.dunkindonuts.com
Summary
The business faces significant challenges with food quality and service consistency. Customers report issues such as incorrect orders, poor food texture, and long wait times at the drive-through. While some appreciate the friendly manager interaction and good coffee, negative experiences overshadow these positives. The establishment offers a range of dining options and has several amenities, but improvements in order accuracy and customer greetings are necessary.
Pros
- Friendly manager
- Good coffee quality
- Various service options
- Multiple meal types
- Wheelchair accessible
Cons
- Incorrect orders
- Poor food texture
- Long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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