Dunkin'
1218 State St, Springfield, Massachusetts
Phone: +1 413-732-2754
Website: locations.dunkindonuts.com
Summary
The establishment receives consistently negative feedback primarily due to poor service and long wait times. Customers report rude staff behavior, incorrect orders, and an overall inefficient operation that often leaves them without their desired food items. Despite having a variety of services such as curbside pickup, delivery, drive-through, onsite dining, takeout options, and a well-rounded menu for breakfast, lunch, and more, the business struggles with staffing issues and customer dissatisfaction.
Pros
- varied breakfast options
- casual atmosphere
- free parking availability
Cons
- extremely long wait times
- unhelpful and rude staff
- frequent order mistakes
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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