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Dunkin'
694 Page Blvd, Springfield, Massachusetts
Phone: +1 413-731-1859
Website: locations.dunkindonuts.com
Summary
The location is praised for its friendly and helpful staff, with several employees receiving specific mentions for their excellent service. Customers enjoy the coffee offerings, particularly unique seasonal drinks like the Hot Holiday Latte. However, there are some negative experiences reported related to order accuracy and customer service issues. Accessibility features such as wheelchair-friendly facilities are highlighted in the business information.
Pros
- friendly staff
- excellent coffee
- helpful recommendations
- quick service
- spotless environment
Cons
- order inaccuracies
- unprofessional staff
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
350 Cottage St Unit #1 Satellite, Springfield, Massachusetts
The establishment offers a mix of positive and negative experiences with its service and food quality. While some customers appreciate the fresh coffee and clean environment, others have faced issues with staff interactions and inconsistent food preparation. The business provides various dining options and amenities but has room for improvement in customer service and food consistency.
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Dunkin'
1252 St James Ave, Springfield, Massachusetts
The establishment offers a clean and inviting environment with various service options including drive-through, delivery, and dine-in. Customers appreciate the fast service and variety of breakfast items, but some have faced issues such as incorrect orders and hard muffins. The staff's professionalism is inconsistent according to customer feedback.
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Dunkin'
1287 Page Blvd, Springfield, Massachusetts
The business offers friendly and attentive service, especially noted for its great coffee. However, there are significant issues with customer service at the drive-thru, leading to dissatisfaction among some customers. The overall environment is clean and efficient, though parking can be a concern. Prices are perceived as high by some patrons.
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Dunkin'
11 Tapley St, Springfield, Massachusetts
The business offers great coffee and fast service with a friendly staff at certain locations, but some customers have experienced poor professionalism and slow response times. The cleanliness of facilities is praised, although there are occasional issues with food quality such as hair in meals. Despite these drawbacks, the establishment provides several convenient service options.
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Dunkin'
1487 Bay St, Springfield, Massachusetts
The Dunkin' Donuts location presents a mixed experience according to customer reviews. Some patrons praise the service and attention to detail, while others criticize the unfriendly staff and high prices. Issues with order accuracy and food quality have been noted by some customers.
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Dunkin'
953 Front St, Chicopee, Massachusetts
The Dunkin' on Front Street in Chicopee has mixed reviews regarding service quality and product accuracy. While some customers appreciate the friendly staff and great coffee, others have experienced order mix-ups and unsatisfactory beverage preparation. The establishment offers a range of service options and dining choices that cater to different needs.
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Dunkin'
1218 State St, Springfield, Massachusetts
The establishment receives consistently negative feedback primarily due to poor service and long wait times. Customers report rude staff behavior, incorrect orders, and an overall inefficient operation that often leaves them without their desired food items. Despite having a variety of services such as curbside pickup, delivery, drive-through, onsite dining, takeout options, and a well-rounded menu for breakfast, lunch, and more, the business struggles with staffing issues and customer dissatisfaction.
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Pride
27 Montgomery St, Chicopee, Massachusetts
The business offers a mix of positive and negative experiences according to customer reviews. While some customers appreciate the friendly service and competitive prices, others have encountered rude and unhelpful staff. The phone app and rewards program are areas needing improvement. Notably, specific employees like Brenda receive praise for their excellent service.