Dunkin'
695 Liberty St #705, Springfield, Massachusetts
Phone: +1 413-583-3482
Website: locations.dunkindonuts.com
Summary
The establishment has mixed feedback regarding customer service and efficiency, with several complaints about delays and poor order management. Despite these issues, some patrons appreciate the friendly staff and cleanliness during less busy times. However, there are consistent mentions of long wait times and inadequate response to ordering mistakes.
Pros
- friendly staff
- clean environment when not busy
- fast service at times
Cons
- long wait times
- poor order management
- rude customer interactions
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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