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Dunkin'
3065 Main St, Springfield, Massachusetts
Phone: +1 413-732-0871
Website: locations.dunkindonuts.com
Summary
The Dunkin' location reviewed by customers has received mixed feedback with a general trend towards negative experiences. Many patrons highlighted issues such as poor food quality and unprofessional service, which contributed to their dissatisfaction. Despite these concerns, some positive aspects were noted, including the cleanliness of the environment and the availability of great coffee.
Pros
- great coffee
- clean environment
- fast friendly service
Cons
- unreliable food quality
- poor customer service
- limited refund options
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
77 West St, Springfield, Massachusetts
The business appears to struggle with customer service and staff communication issues, leading to dissatisfaction among customers who encountered rude behavior and incorrect orders. Despite the availability of various services like curbside pickup, delivery, and drive-through, negative experiences related to service efficiency and employee attitude were prevalent. However, some positive aspects noted include a clean environment and casual atmosphere.
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Dunkin'
100 Congress St, Springfield, Massachusetts
The Dunkin' location has mixed reviews. Customers praise the coffee quality and friendly staff but criticize poor customer service at times and issues with food preparation. The environment is described as clean, yet there are reports of food safety concerns and unsavory interactions with patrons.
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Dunkin'
11 Pierce St, West Springfield, Massachusetts
The business offers a range of services including drive-through and dine-in options with a focus on coffee and comfort food, popular for breakfast and solo dining. The environment is casual and family-friendly, with amenities like Wi-Fi and restrooms available. However, there are issues with inconsistent service quality and accessibility challenges.
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Dunkin'
55 Frank B Murray St, Springfield, Massachusetts
The business offers a variety of services including curbside pickup and delivery with an emphasis on great coffee and breakfast items. Reviews highlight fast and courteous service but note inconsistent quality in food preparation and negative interactions with some staff members. The location is praised for convenience, yet there are concerns about employee attitudes.
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Dunkin'
695 Liberty St #705, Springfield, Massachusetts
The establishment has mixed feedback regarding customer service and efficiency, with several complaints about delays and poor order management. Despite these issues, some patrons appreciate the friendly staff and cleanliness during less busy times. However, there are consistent mentions of long wait times and inadequate response to ordering mistakes.
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Dunkin'
140 Armory St, Springfield, Massachusetts
The business has received mixed feedback regarding service and product quality. Customers appreciate the availability of coffee and quick bites, but there are concerns about employee behavior and order accuracy. The environment is casual with various dining options, although some reviews criticize staff interaction and efficiency.
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Dunkin'
Baystate Mall, 1500 Main St, Springfield, Massachusetts
Dunkin’ Donuts at Tower Square mall offers a convenient location near hotels and various attractions. Reviews highlight its cleanliness and friendly service, with notable coffee offerings. However, some customers report dissatisfaction with employee attitudes.
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Dunkin'
95 West St, Chicopee, Massachusetts
The Dunkin' location has mixed reviews with some customers praising the fast service and cleanliness while others criticize slow drive-thru service and high prices. Consistency issues in food quality are noted, alongside frequent wait times for orders. Despite these challenges, it offers a variety of dining options including breakfast and coffee.