Dunkin' logo

Dunkin'

(3.3)

1055 S Orchard Rd, Montgomery, Illinois

Dunkin' storefront

Summary

The Dunkin' Donuts location receives mixed feedback on service and product quality across various branches. Some customers appreciate the quick and friendly service at certain locations, while others express dissatisfaction with errors in order fulfillment and food preparation. Common issues include incorrect or cold drinks, inconsistent coffee brewing, and inadequate staff responses to mistakes. Despite these issues, some patrons highlight reliable service from specific employees.

Pros

  • quick friendly service
  • consistently fresh beverages
  • friendly customer interactions
  • convenient location for commuters

Cons

  • incorrect orders served
  • inconsistent coffee quality
  • poor staff responses

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-7PM
saturday5AM-8PM
sunday5AM-8PM

Location

Other Donut Shops Nearby

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3.4

2112 W Galena Blvd, Aurora, Illinois

The Dunkin' location has mixed reviews, with some customers experiencing frequent order mistakes and poor service efficiency. While several patrons enjoyed the friendly staff and free donuts on special occasions, there were complaints about incorrect orders at the drive-through and unhelpful service at the kiosk. The establishment offers a variety of convenient services and maintains a casual atmosphere suitable for various groups.

Dunkin' logo

Dunkin'

3.7

1601 Douglas Rd, Montgomery, Illinois

The service at this establishment receives mixed reviews with praise for its atmosphere and some aspects of the menu but criticism for inconsistency in order fulfillment and a concerning incident involving gift card misuse. While coffee is considered great by some, others have experienced issues with incorrect orders and substitutions.

Dunkin' logo

Dunkin'

3.6

3300 Orchard Rd, Oswego, Illinois

The reviewed Dunkin' Donuts location has mixed feedback with several complaints about service and product availability. Customers report issues like incorrect orders, reheated food, and poor staff interactions. However, some positive aspects such as mobile ordering options and clean environment are noted.

Dunkin' logo

Dunkin'

2.8

809 N Lake St, Aurora, Illinois

The establishment offers a variety of service options including curbside pickup and delivery, with an emphasis on coffee and breakfast items. While praised for its great coffee, there are criticisms regarding the quality of sugared donuts and inconsistencies in coffee orders. The business is wheelchair accessible, featuring free parking, and provides a casual atmosphere suitable for tourists and families.

Dunkin' logo

Dunkin'

3.5

257 Genesis Way, North Aurora, Illinois

Customers appreciate the friendly and consistent service at this Dunkin' Donuts location, particularly praising the staff's attentiveness and the quality of coffee. However, some negative experiences include receiving incorrect orders and encountering hygiene issues with food packaging. The store offers a variety of services including drive-thru and dine-in options.

My Sister's Lil Donut Shoppe logo

My Sister's Lil Donut Shoppe

4.8

25 S Madison St, Oswego, Illinois

The donut shop is praised for its fresh and tasty donuts with a friendly service. Customers appreciate the fast service and clean environment but note high prices and limited parking availability. The shop offers in-store pickup and takeout options without delivery services.

Dunkin' logo

Dunkin'

3.4

442 IL-47, Sugar Grove, Illinois

The Dunkin Donuts location has received mixed reviews focusing on service quality and food preparation issues. While some customers are pleased with the coffee and cleanliness, others have experienced burnt hashbrowns, excessive ice in drinks, and questionable hygiene practices. The inconsistency in service and food quality is a significant concern for several reviewers.

Dunkin' logo

Dunkin'

3.3

3 N Smith St, Aurora, Illinois

The establishment receives mixed reviews with frequent complaints about rude and unprofessional staff. Customers have noted issues with cleanliness and quality of food. Despite these drawbacks, the location offers a variety of service options including drive-through and dine-in, and is popular for breakfast.