Dunkin' logo

Dunkin'

(3.6)

3300 Orchard Rd, Oswego, Illinois

Dunkin' storefront

Summary

The reviewed Dunkin' Donuts location has mixed feedback with several complaints about service and product availability. Customers report issues like incorrect orders, reheated food, and poor staff interactions. However, some positive aspects such as mobile ordering options and clean environment are noted.

Pros

  • mobile order option
  • clean environment
  • drive-through available

Cons

  • incorrect orders
  • reheated food
  • poor service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4:30AM-7PM
tuesday4:30AM-7PM
wednesday4:30AM-7PM
thursday4:30AM-7PM
friday4:30AM-7PM
saturday4:30AM-7PM
sunday4:30AM-7PM

Location

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The donut shop is praised for its fresh and tasty donuts with a friendly service. Customers appreciate the fast service and clean environment but note high prices and limited parking availability. The shop offers in-store pickup and takeout options without delivery services.

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3.3

4100 N Bridge St, Yorkville, Illinois

Customers appreciate the friendly service and correct orders at this Dunkin' location. The coffee and breakfast items are particularly praised for their quality. However, there are recurring issues with incorrect drink preparation and order errors that frustrate patrons. Despite these challenges, many return due to convenience and positive past experiences.

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3.3

1055 S Orchard Rd, Montgomery, Illinois

The Dunkin' Donuts location receives mixed feedback on service and product quality across various branches. Some customers appreciate the quick and friendly service at certain locations, while others express dissatisfaction with errors in order fulfillment and food preparation. Common issues include incorrect or cold drinks, inconsistent coffee brewing, and inadequate staff responses to mistakes. Despite these issues, some patrons highlight reliable service from specific employees.

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3.4

1604 N Bridge St, Yorkville, Illinois

The establishment offers fast and friendly service with an emphasis on coffee quality. While praised for its environment and service speed, some customers noted high prices and poor customer interactions during early morning hours. The location faces issues like outdated food offerings and perceived overcharging for small items.

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3.2

2420 Walter Payton Memorial Hwy, Oswego, Illinois

The establishment offers a diverse menu with popular breakfast and coffee options but faces criticism for inconsistent service quality and food freshness. Reviews highlight both positive experiences with good coffee and negative ones regarding staff unprofessionalism and stale food. The business provides various services like dine-in, takeout, and delivery.

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3.7

1601 Douglas Rd, Montgomery, Illinois

The service at this establishment receives mixed reviews with praise for its atmosphere and some aspects of the menu but criticism for inconsistency in order fulfillment and a concerning incident involving gift card misuse. While coffee is considered great by some, others have experienced issues with incorrect orders and substitutions.

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3.7

1060 Ogden Ave, Montgomery, Illinois

The establishment has experienced a decline in service quality and customer satisfaction due to inconsistent employee behavior and hygiene concerns. While some employees are noted for their friendliness, others display rudeness and unprofessionalism, particularly during busy periods. The environment is generally clean but requires attention to specific hygiene practices such as handwashing with soap. Food freshness appears compromised later in the day. Despite these issues, the place offers a variety of services including dine-in, takeout, and drive-through.

Dunkin' logo

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3.4

2112 W Galena Blvd, Aurora, Illinois

The Dunkin' location has mixed reviews, with some customers experiencing frequent order mistakes and poor service efficiency. While several patrons enjoyed the friendly staff and free donuts on special occasions, there were complaints about incorrect orders at the drive-through and unhelpful service at the kiosk. The establishment offers a variety of convenient services and maintains a casual atmosphere suitable for various groups.