Dunkin' logo

Dunkin'

(3.7)

1060 Ogden Ave, Montgomery, Illinois

Dunkin' storefront

Summary

The establishment has experienced a decline in service quality and customer satisfaction due to inconsistent employee behavior and hygiene concerns. While some employees are noted for their friendliness, others display rudeness and unprofessionalism, particularly during busy periods. The environment is generally clean but requires attention to specific hygiene practices such as handwashing with soap. Food freshness appears compromised later in the day. Despite these issues, the place offers a variety of services including dine-in, takeout, and drive-through.

Pros

  • Friendly service at times
  • Variety of dining options
  • Wheelchair accessible

Cons

  • Inconsistent employee behavior
  • Hygiene concerns
  • Food not always fresh

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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3.5

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Reviews of this Dunkin' location indicate mixed experiences with service and food quality. While some customers appreciate the fast and friendly service, others report issues such as incorrect orders, slow service, and poor food preparation. The menu includes a variety of options including breakfast and desserts, but there are criticisms regarding the taste and presentation of certain items. Additionally, the drive-thru experience is described negatively by multiple reviewers.

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3.7

1601 Douglas Rd, Montgomery, Illinois

The service at this establishment receives mixed reviews with praise for its atmosphere and some aspects of the menu but criticism for inconsistency in order fulfillment and a concerning incident involving gift card misuse. While coffee is considered great by some, others have experienced issues with incorrect orders and substitutions.

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3.3

3 N Smith St, Aurora, Illinois

The establishment receives mixed reviews with frequent complaints about rude and unprofessional staff. Customers have noted issues with cleanliness and quality of food. Despite these drawbacks, the location offers a variety of service options including drive-through and dine-in, and is popular for breakfast.

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4.0

2681 E New York St Unit #11, Aurora, Illinois

The business has mixed reviews regarding service quality, with some customers praising the fast and friendly service while others criticize the rude attitudes of staff members. The food and drinks are generally well-received for their taste and freshness. However, there are concerns about inconsistent drink preparation. The environment is noted as clean and offers various seating options.

Petit Three Doughnuts logo

Petit Three Doughnuts

4.8

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Petit Three is highly praised for its exceptional donuts and freshly made drinks, particularly noted for the smooth coffee. Customers appreciate the friendly service and clean ambiance. While the breakfast items are also a hit, there have been occasional issues with food preparation consistency.

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My Sister's Lil Donut Shoppe

4.8

25 S Madison St, Oswego, Illinois

The donut shop is praised for its fresh and tasty donuts with a friendly service. Customers appreciate the fast service and clean environment but note high prices and limited parking availability. The shop offers in-store pickup and takeout options without delivery services.

Dunkin' logo

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2.8

809 N Lake St, Aurora, Illinois

The establishment offers a variety of service options including curbside pickup and delivery, with an emphasis on coffee and breakfast items. While praised for its great coffee, there are criticisms regarding the quality of sugared donuts and inconsistencies in coffee orders. The business is wheelchair accessible, featuring free parking, and provides a casual atmosphere suitable for tourists and families.