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Dunkin'
2420 Walter Payton Memorial Hwy, Oswego, Illinois
Phone: +1 630-554-8977
Website: locations.dunkindonuts.com
Summary
The establishment offers a diverse menu with popular breakfast and coffee options but faces criticism for inconsistent service quality and food freshness. Reviews highlight both positive experiences with good coffee and negative ones regarding staff unprofessionalism and stale food. The business provides various services like dine-in, takeout, and delivery.
Pros
- good coffee
- efficient staff at other locations
- varied menu options
- family-friendly atmosphere
- free parking available
Cons
- inconsistent service quality
- stale food items
- unprofessional staff behavior
- water charge criticized
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
1060 Ogden Ave, Montgomery, Illinois
The establishment has experienced a decline in service quality and customer satisfaction due to inconsistent employee behavior and hygiene concerns. While some employees are noted for their friendliness, others display rudeness and unprofessionalism, particularly during busy periods. The environment is generally clean but requires attention to specific hygiene practices such as handwashing with soap. Food freshness appears compromised later in the day. Despite these issues, the place offers a variety of services including dine-in, takeout, and drive-through.
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Dunkin'
1601 Douglas Rd, Montgomery, Illinois
The service at this establishment receives mixed reviews with praise for its atmosphere and some aspects of the menu but criticism for inconsistency in order fulfillment and a concerning incident involving gift card misuse. While coffee is considered great by some, others have experienced issues with incorrect orders and substitutions.
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My Sister's Lil Donut Shoppe
25 S Madison St, Oswego, Illinois
The donut shop is praised for its fresh and tasty donuts with a friendly service. Customers appreciate the fast service and clean environment but note high prices and limited parking availability. The shop offers in-store pickup and takeout options without delivery services.
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Dunkin'
2380 S Eola Rd Suite 100, Aurora, Illinois
Reviews of this Dunkin' location indicate mixed experiences with service and food quality. While some customers appreciate the fast and friendly service, others report issues such as incorrect orders, slow service, and poor food preparation. The menu includes a variety of options including breakfast and desserts, but there are criticisms regarding the taste and presentation of certain items. Additionally, the drive-thru experience is described negatively by multiple reviewers.
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Dunkin'
3 N Smith St, Aurora, Illinois
The establishment receives mixed reviews with frequent complaints about rude and unprofessional staff. Customers have noted issues with cleanliness and quality of food. Despite these drawbacks, the location offers a variety of service options including drive-through and dine-in, and is popular for breakfast.
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Dunkin'
3300 Orchard Rd, Oswego, Illinois
The reviewed Dunkin' Donuts location has mixed feedback with several complaints about service and product availability. Customers report issues like incorrect orders, reheated food, and poor staff interactions. However, some positive aspects such as mobile ordering options and clean environment are noted.
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Dunkin'
1055 S Orchard Rd, Montgomery, Illinois
The Dunkin' Donuts location receives mixed feedback on service and product quality across various branches. Some customers appreciate the quick and friendly service at certain locations, while others express dissatisfaction with errors in order fulfillment and food preparation. Common issues include incorrect or cold drinks, inconsistent coffee brewing, and inadequate staff responses to mistakes. Despite these issues, some patrons highlight reliable service from specific employees.
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Dunkin'
2681 E New York St Unit #11, Aurora, Illinois
The business has mixed reviews regarding service quality, with some customers praising the fast and friendly service while others criticize the rude attitudes of staff members. The food and drinks are generally well-received for their taste and freshness. However, there are concerns about inconsistent drink preparation. The environment is noted as clean and offers various seating options.