Summary
The establishment generally receives positive feedback for its coffee quality and friendly staff, though there are frequent complaints about order mistakes and inconsistency. While the service is praised for being fast, these errors negatively impact customer satisfaction. The environment is maintained well, and accessibility features are noted, but parking can be limited.
Pros
- excellent coffee quality
- fast and friendly staff
- clean and well-maintained environment
- variety of dining options
- good for solo work
Cons
- frequent order mistakes
- inconsistent service
- limited parking availability
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Morris Bakery
315 Liberty St, Morris, Illinois
Morris Bakery is highly praised for its exceptional desserts and friendly service. Customers appreciate the unique selection of doughnuts, beautifully decorated cakes, and personalized pastries. The bakery offers a welcoming atmosphere with responsive staff. However, some customers have experienced disappointment due to unexpected closures.
Dunkin'
2081 Ridge Rd #125, Minooka, Illinois
The business receives mixed reviews regarding its service and food quality. Customers appreciate the friendly staff and decent coffee but express frustration with incorrect orders and inconsistent food quality. The environment is generally clean, yet some customers faced issues with order preparation and service efficiency.
Dunkin'
106 N Ridge Rd, Minooka, Illinois
The Dunkin' location receives mixed reviews with consistent praise for its coffee quality but faces criticism regarding service inefficiencies and staff behavior. Several customers have had issues with incorrect drink preparations, notably iced caramel macchiatos and lattes. Additionally, there are complaints about the high prices, especially concerning donuts and drinks at the drive-through. The management's handling of employee mistakes is also cited as problematic.
Dunkin'
3010 E Division St, Diamond, Illinois
The Dunkin' Donuts location reviewed has mixed feedback regarding service and food quality. While some customers appreciate the cleanliness and decent offerings like sandwiches, others express dissatisfaction with customer service, coffee temperature, and food preparation. The establishment appears to provide a range of services including drive-through and dine-in options, though specific complaints about coffee taste and unmet expectations on food preparation persist.
Thorntons
24144 W Eames St, Channahon, Illinois
The business has mixed reviews with several complaints about customer service and operational issues at the gas station pumps. Customers praised the friendliness of some employees and the cleanliness of the establishment. However, there were significant concerns about rude staff behavior, particularly from cashiers and managers, as well as problems with payment systems potentially causing anxiety. Some customers appreciated the parking accommodations for trucks.
Dunkin'
23841 W Eames St, Channahon, Illinois
The restaurant receives mixed reviews with several customers praising the quality of its coffee and service speed while others express dissatisfaction due to order inaccuracies and perceived rudeness from staff. The atmosphere is casual and family-friendly, offering a variety of dining options including breakfast and quick bites.
Dunkin'
1201 W Jefferson St, Shorewood, Illinois
Dunkin' is recognized for its great coffee but has recurring issues with order accuracy and service consistency. Customers appreciate the quick service options available including curbside pickup and drive-through, yet there are concerns about high prices and customer service management. The environment is clean and family-friendly, making it suitable for solo dining or working on a laptop.
Dunkin'
5951 Theodore St, Plainfield, Illinois
The reviewed Dunkin' location has mixed feedback with some customers expressing dissatisfaction over food quality and service issues, while others appreciate the coffee despite its price. Complaints often center around cold items, inadequate portions, and poor customer interactions. Despite these negatives, there are no specific mentions of vegan or gluten-free options, indicating a potential area for improvement.